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At SECOM, we are proud to join the nation in celebrating Black History Month, a time to honour the incredible achievements, contributions, and resilience of the Black community throughout history. This month represents a meaningful opportunity to reflect on the past, celebrate the present, and commit to building a better future for all. Together, we strive to build a more equitable future, today and every day.
We're excited to share our brand-new Smart Home video, created in collaboration with our amazing agency, Axonn! 🎥✨ This project highlights the power of teamwork and creativity, and we couldn’t be more proud of the result. Check it out and see how we’re redefining the future of smart living.
Calvin (our Head of Security and New Products) recently enjoyed a day of golfing at the Royal Cinque Golf Club. The club was absolutely thrilled with the sleek new roller shutters we installed in their revamped pro shop and generously gave us a few tee times in return. We jumped at the chance to organise a mini-Secom Physical Golf Day and invited some of our regular clients to join in on the fun. The two teams of three played a lively Texas scramble format. In this game, everyone tees off, the best drive is picked, and everyone plays from that spot. This exclusive club, known for having hosted the Open, provided an incredible setting for the day. Despite some fierce winds, the lower-handicap players played spectacularly and clinched victory with an impressive score given the conditions. Everyone had a blast, and we’re already excited about the possibility of hosting this event again, maybe at a different course next time! Thanks Calvin and team!!
Our SECOM Scottish installation van has conquered the northernmost reaches of the UK! After a successful project in Lerwick, Shetland, it's now setting sail for Aberdeen on the overnight ferry. #SECOMSpotted
As the Regional Sales team continues to perform at a high level and focus remains on delivering the best solutions and service to our customers, we saw the fruits of their commitment and hard work deliver an exceptional performance in June with three of the team surpassing and joining the £100K club, all of whom having achieved this status previously. Any of our sales team who exceed over £100k worth of orders in a month, will join the £100k Club and receive a spirit of their choice from their manager. Congratulations go to, Matt, Steve and Jim, with Jim also achieving consecutive £100K months having done the same in May! 👏🏆
At Secom, we are proud to invest in our staff and our goal of delivering exceptional customer service. In line with this commitment, over the past few months, we have been running comprehensive customer service training through our HR partner Croner. The sessions are engaging and interactive day-long courses, that cover all aspects of customer service, including: Effective communication skills Handling customer inquiries and complaints Building rapport with customers Problem-solving techniques Managing difficult situations Understanding customer needs and expectations Delivering consistent service excellence All of our staff members are attending this course, as we recognise the importance of everyone understanding the significance of customer service. We understand that delivering excellent internal customer service is just as crucial as providing outstanding external customer service. Thank you to the team for the fantastic sessions delivered so far. Let's work together to continue putting our customers first 👏
We're proud to announce that Wayne Benham is our new UK South Service Support Manager! With 28 years of expertise and a deep understanding of our customers, he's the perfect fit.
Join us on August 1st for Cycle to Work day! 🚲 Cycling to work not only boosts your fitness and mental well-being but also helps reduce your carbon footprint and save money. Ensure your bike is in good condition, wear safety gear, plan your route, and stay hydrated. Let's pedal towards a healthier lifestyle and a greener planet together!
At SECOM, we understand the importance of taking time for yourself. This International Self Care Day, we encourage our team and community to prioritise well-being, reduce stress, and embrace a healthier, happier lifestyle. Remember, self-care isn't a luxury; it's a necessity. #InternationalSelfCareDay
For the fourth consecutive year, SECOM is proud to announce its inclusion in the Forbes Global 2000 list for 2024 as one of the World's Largest Public Companies. SECOM Co., Ltd. was established in July 1962, as Japan's first security company. Today, SECOM operates across 3 continents and 18 countries, serving over 3.6 million customers, employs over 70,000 people, and provides safety and security globally. Being included in this year's Forbes list is an incredible achievement, highlighting SECOM's values and accomplishments as it continues to grow, and demonstrates our commitment to providing peace of mind to our customers 👏🪪🔐 hashtag#SECOM hashtag#Forbes hashtag#ForbesGlobal2000
