✨ Happy New Week!✨ Today, We are excited to spotlight a phenomenal employee - Dieudonné Diouf, Customer Support Team Lead in Senegal. This is his story: “I joined Wave in February 2020. My arrival at Wave was motivated by my search for a place where I could lead a customer service in Senegal to show that it was possible to set up a support for customers and by customers. My experience at Wave is marked by a continuous learning process with our clients and my team members with whom I am working on this exciting adventure. Each day comes with new challenges and lessons that help shape the manager I aspire to be. One of the things I love most about my work at Wave is the passion and energy with which team members work to achieve our goals. I feel well surrounded in this mission to make life beautiful for everyone who touches our product or services. At Wave, “we maximize our rate of learning.” When I joined Wave, I spoke only French. I had always worked with this language, and part of my interview was in French because my English was almost at beginner level. But this value of maximizing our rate of learning encouraged me to bring my English level up to speed, to the point where I was able to make the first presentation of my deliverables and actively participate in meetings in English just after 3 months of joining. Wave offers a great work experience where everything is centered on innovation with an infusion of efficiency, productivity, and fun.
Happy Friday! At Wave, we work hard and like to have fun while at it. This week, a small group of our remote team got together in London over a two-day breakfast meet and then co-worked afterwards. 💙 Here are some of the pictures taken, and we hope that it gives you all the positive vibe you need, to begin your weekend. Have a great one! 🤩 #teambonding #coworking #fun #workhardplayhard #wave #london
✨ Happy Monday! ✨ Today, we are spotlighting the amazing Anyako Armbruster, our Lead Recruiter who is based out of Burkina Faso. Here’s what she says: “I joined Wave in October 2021 after I was outreached on LinkedIn. What I love the most about Wave is that it values the continent's talent and allows African intellectuals to return home to work for the development of Africa. The working conditions and benefits reflect generosity and I am appreciative of the People team for the work they do, regarding employee benefits and experience. At Wave, female leadership is encouraged, and there is perfect parity in the working conditions of genders. I am free to organize my working days, and above all, I have the chance to have a management that leads us to develop and progress. From a personal point of view, I enjoy working with lovely colleagues whose passion to make Africa the first cashless continent, comes from the heart. The Wave value that resonates with me the most is “We are embarrassingly honest” because Wave allows us to be our true selves. We can admit mistakes and learn from past challenges. I am very proud of Wave as an employer and as a Lead Recruiter, I am inviting all African talent to join us on the Wave ride." We are excited to have you on the team Anyako, and thank you for the great work and dedication in hiring exceptional talent at Wave! 💙 #recruiter #hiring #worklifebalance #greatculture #wave
We have the coolest CEO at Wave 🤩 Doubt it? Then here’s picture proof😛 These pictures were taken during a Spikeball game while Drew Durbin was visiting the Côte d’Ivoire team in Abidjan. Getting up to anything fun this weekend?😍 Let us know in the comment section….. #team #wavemobile #funatwork #teambuilding
Happy New Week! ✨ Today on our infamous spotlight is Jean-yves MORIGBE, Regional Agent Liquidity Manager Côte d’Ivoire, who joined Wave a little over a year ago. Hear what he says about working at Wave: “I joined Wave at a time when I felt the need to evolve in a new sector and to face new challenges, especially in an English-speaking environment. I am delighted to say that I have had these needs met at Wave and I am happy to be part of Wave's mission to make Africa a cashless continent. I love working here because of the flexibility -the company takes into account the realities of employees, so we are productive no matter where, allowing us enough time to enjoy our family/friends and life in general. The Wave value that resonates with me the most is - We’re embarrassingly honest! At Wave, all opinions are taken into account regardless of the person, and this honest attitude contributes to the smooth running of the company. I take great pleasure in helping to make the African continent cashless, through Wave. I am delighted to be a part of the adventure, and certain that we will make it a reality." Thank you for sharing your experience, Jean Yves, and we all are excited to continue to work towards making Africa a cashless continent together. 💙 #dreamjob #financialinclusion #cashless #africa #wave
Happy Friday! 🤩 Today, we are flashing back with these pictures of a recent Master-Class training session, organized by our Support Team in Abidjan, Côte d'Ivoire. It was a great time for our teams to get together and brainstorm on best practices for customer satisfaction. Have a great rest of the week! 🌴 #training #teamwork #customerservice #customersatisfaction #wave
Happy Wonder Woman Wednesday! ✨ Today, we are spotlighting two of our amazing female leaders at Wave both based out of Côte d'Ivoire - Sarah Ahekpa- Mockey, BTL & Distribution Lead and Nadia Dosh, Head of Payment Operations. We are so thankful for their leadership, passion, and commitment to ensuring we have a quality agent network and are providing the best experience for our Customers. 💙 Enjoy the rest of the week! #femaleleaders #womenempowerment #leadership #fintech #wave
It's Flashback Friday today, and we are sending some positive vibes your way with these beautiful pictures taken during our Support Team's dinner event in Senegal.😍 A special shoutout to Dieudonné Diouf Laurent Demba DIEME Corneille Towendo and Djienaba Fall, who helped organize and make the event a success. Have a good weekend! ✨ #teambonding #teamevent #people #fun #wavemobilemoney
Happy New Week! We are very excited to spotlight Anna Sunberg, Engineer on the Risk team who joined Wave over a year ago… Here is what she has to say: "I was excited to join Wave because I wanted to see the world outside the Western bubble and help make a real difference in the world. Two months after I joined Wave, I was already walking the streets of Dakar, and it was an unforgettable experience. I love working at Wave because of the incredibly smart people that I get to learn from every day. The company culture is what makes Wave truly outstanding; everyone is united and driven by the same mission. My favorite value is “being embarrassingly honest.” I admire people who can admit their mistakes. I am very grateful for all the people I get to work with and always look forward to meeting in person." Thanks for sharing, Anna, and we are glad you are making great memories at Wave. 💙 #work #team #culture #people #engineer #wavemobilemoney
Hey there! We are always ecstatic when team members share their experience working at Wave, and today we have another spotlight from the amazing Agathe Ekponon, our Agent Operations Admin Manager in Côte d'Ivoire. Hear her: "I was thrilled to join Wave in 2020 because I was already fond of the product. I was finally joining this esteemed company that was building a revolution of making Africa cashless and promoting financial inclusion. Wave is changing the rules with extremely affordable financial services that impact the daily transactions of millions of people in West Africa, and I can't thank our customers enough for trusting us. I am particularly proud to work here because of its multicultural team, bound by a common mission and value. Wave is full of talented team members who learn from their mistakes and support others in doing better and figuring things out." Thanks for sharing, Agathe, and it is always amazing to hear long-term employees speak about Wave with so much excitement. Have a great week. 💙 #dreamjob, #financialinclusion, #teamculture, #teamspirit, #Wave
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