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Some people think we're all about testing washing machines, but we do a lot, lot more than that. In 2022 alone we did 25,000+, tests, trials and surveys. Take a look
Anabel Hoult, Which? CEO, spoke at the Cost of Living Crisis Conference hosted by @Brunswick Group on Wednesday, alongside other consumer organisations, senior business leaders and policymakers to explore how businesses can do more to help consumers. She highlighted how businesses in the energy, food, and telecoms sectors can and should be doing more to help struggling households, showcasing the breadth of our research and insights in uncovering the true impact of the crisis. Find out more about our cost of living campaign and our calls on businesses https://lnkd.in/ehwCEMz7 Pictured (L to R) Carolyn Jameson (FRSE), Chief Trust Officer at Trustpilot, Anabel Hoult Which? CEO and Meaghan Ramsey Managing Partner at Brunswick #costoflivingcrisis
Say hello to Karen Stone. After progressing in a number of HR roles, from HR adviser in a small testing business to HR coordinator at the Priory Hospital Group, Karen joined Which? as a People adviser. She said: ‘I was impressed by the Which? values and I’m thrilled to report that having been here for a number of months now, working with the People team, these values are clearly at the forefront of the our teams’ priorities and play a huge part in terms of employee retention. As someone with no qualifications, but lots of hands-on experience within HR, I underestimated my abilities. I realise only now, having passed my probationary period, receiving amazing feedback from colleagues and having my fixed-term contract made permanent, that the belief my hiring manager had in me being able to carry out this role successfully was real. I love working for Which? and look forward to making a difference for years to come.’
Today, on our regular slot on Channel 4 Steph's Packed Lunch, consumer expert Harry Kind tackled questions from viewers on their rights relating to rescheduled concert tickets and mobile and broadband price hikes. You can watch it back here: https://lnkd.in/dmq7WFn #ConsumerRights
The limit on how much energy companies can charge will fall on 1 April, energy regulator Ofgem announced today. However, for most households bills will still go up. https://lnkd.in/e9zixY99 We're calling businesses to do more to help struggling households. Find out more about our cost of living campaign https://lnkd.in/ehwCEMz7 #CostOfLivingCrisis
This morning, our consumer expert, Lisa Webb, appeared on ITV Good Morning Britain to discuss our findings which show that poorer households are bearing the brunt of rising food costs. Lisa said 'It's the value ranges that are going up the most, over 21% from last year. That is a huge amount of money, particularly for someone who knows exactly what they're spending each month because they have to budget. Whilst each individual penny added to the cost of a tin of beans may not seem like much, if you need to keep track of your spending and all of a sudden a few pence is added to every item, you're going to be impacted.' Find out more on our supermarket food and drink inflation tracker https://lnkd.in/efdbm8N7 We’re calling on supermarkets to do more to help struggling consumers, join our campaign https://lnkd.in/eHnaQb8Y #AffordableFoodForAll #CostOfLivingCrisis
In her latest comment piece for The Times Red Box, Rocio Concha Galguera Which? director of Policy and Advocacy writes: 'If any good can come from the dangerous plug-in heaters we looked at, it could be that they might just lead to the thawing of the deep freeze that’s set in among ministers, regulators and tech giants to do anything about it. As we’ve found, our finances, emotional wellbeing and even the physical safety of ourselves and our families can depend on them.' For the full article visit: https://lnkd.in/estVxCKf For full details of our investigation, click below #ProductSafety
Congratulations to our January Values Sharer, senior software developer in test, Fazila Banu A.. Fazila is a worthy winner of this month’s award, for living the value of ‘We’re connected’. People who nominated her said: ‘Fazila has several outstanding qualities that anyone would be happy to have in a co-worker, and any technology team would be delighted to have in a quality assurer!’ She’s ‘rigorous, organised and never afraid to push back’. She ‘saves time in meetings’ with her factual contributions, and delivers everything ‘calmly and quickly’. Not to mention, she does it all as a new mum with a baby in the room! Fazila has left her colleagues – and the rest of us – ‘in awe'. Well done Fazila! #Culture
Rocio Concha Galguera, Which? director of Policy and Advocacy, giving evidence to the Lords Digital & Communications Committee Inquiry on Digital Exclusion and the Cost of Living yesterday, during which she raised actions the government and telecoms providers can take now to better support consumers in accessing essential digital services. #SocialTariff #DigitalInclusion
Introducing Matthew Jenkin, senior content producer/writer for Which?. Matthew brings a wealth of experience, having been a journalist for 15 years starting out at a local newspaper before joining The Guardian. He began at The Guardian by writing about teachers and small businesses but then landed a job as editor of its online Careers network. After spending five years there, he left to become a freelance writer, covering a range of topics but mostly focusing on personal finance. It was personal finance that drew him to apply for the position at Which?, where he’s been able to dive deeper into topics such as tax and savings, using his established knowledge and expertise. Talking about his role, Matthew says: ‘I love working on features that demonstrably make a difference to people's lives, helping them make informed decisions about how, where and when they spend their money.’
