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Glassdoor Announces Awards Criteria for the Best Places to Work in 2020

Is your company an amazing place to work? If so, find out how your company can qualify for a Glassdoor Employees’ Choice Award for the Best Places to Work in 2020.

Today, Glassdoor is excited to share the 2020 awards criteria in advance to help employees and employers better understand what it takes to be considered. As Glassdoor continues its global expansion, we are also very excited to announce that we will publish 10 lists this year, which is four more lists than last year. New for 2020, we’ll be honouring the Best Places to Work in Brazil, Mexico, Argentina and Singapore. 

Unlike other workplace awards, there is no self-nomination process and no cost involved. To win a Glassdoor Employees’ Choice Award, winners are determined solely based on feedback provided by those who really know a company best — the employees. If employees don’t share reviews on Glassdoor during the year-long eligibility timeframe, an employer can not be considered. That’s why we encourage all employees to share a review on Glassdoor.

For the Employees’ Choice Awards recognising the Best Places to Work in 2020, Glassdoor will feature 10 distinct categories in nine countries. For each category, company reviews and ratings from current and former employees will be considered if submitted between October 23, 2018 and October 21, 2019. Reviews submitted after October 21, 2019 will not be considered for the 2020 awards.

While Glassdoor accepts reviews from former employees within five years of leaving a company, for the Employees’ Choice Awards, only reviews from former employees who have left the company in 2019 or 2018 will be considered.

In addition, each list of winners is based solely on local employee feedback shared on Glassdoor. For example, reviews from UK-based employees will be used to determine if an employer is eligible for a UK list, while reviews from U.S.-based employees will be used to determine if an employer is eligible for the U.S. list. An employer can win a Best Places to Work award in multiple countries.

To determine the winners in 2020, quantity, quality and consistency of reviews will be taken into account during the eligibility time frame. The following information sheds more light on these three areas: 

1. For quantity of reviews, a minimum number of ratings are required across eight workplace attributes that employees can rate when submitting a company review. They include overall company rating, career opportunities, compensation and benefits, culture and values, senior management, work-life balance, recommend to a friend and six-month business outlook. If there are not enough ratings across any of these eight workplace attributes, a company will not be considered. These eight workplace attributes will be taken into consideration as part of Glassdoor’s proprietary algorithm, led by Glassdoor’s Economic Research team, to determine winners. 

However, for the lists in Brazil, Mexico and Argentina, the following six workplace factors will be considered: overall company rating, career opportunities, compensation and benefits, culture and values, work-life balance and recommend to a friend. Some of the data used to determine 2020 award winners for these three lists will rely on ratings and reviews submitted to Love Mondays, a Glassdoor company, before Love Mondays integrated with Glassdoor in June 2019. (We are using only these six factors because, on Love Mondays, employees were not able to rate senior management or six-month business outlook.) If a company does not have enough ratings across any of these six workplace attributes for any of these three lists, the company will not be considered. 

To be considered for a specific category, an employer must meet the following requirements during the eligibility time frame:

50 Best Places to Work – UK: At least 30 ratings across the eight workplace attributes from UK-based employees; at least 1,000 employees at the end of the eligibility time frame. 

25 Best Places to Work – France: At least 20 ratings across the eight workplace attributes from France-based employees; at least 1,000 employees at the end of the eligibility time frame. 

25 Best Places to Work – Germany: At least 20 ratings across the eight workplace attributes from Germany-based employees; at least 1,000 employees at the end of the eligibility time frame. 

100 Best Places to Work – U.S. large companies: At least 75 ratings across the eight workplace attributes from U.S.-based employees; at least 1,000 employees at the end of the eligibility time frame. 

50 Best Places to Work – U.S. small & medium companies: At least 30 ratings across the eight workplace attributes from U.S.-based employees; fewer than 1,000 employees at the end of the eligibility time frame. 

25 Best Places to Work – Canada: At least 25 ratings across the eight workplace attributes from Canada-based employees; at least 1,000 employees at the end of the eligibility time frame. 

50 Best Places to Work – Brazil: At least 30 ratings across the six workplace attributes from Brazil-based employees; at least 1,000 employees at the end of the eligibility time frame.  

25 Best Places to Work – Mexico: At least 20 ratings across the six workplace attributes from Mexico-based employees; at least 1,000 employees at the end of the eligibility time frame. 

10 Best Places to Work – Argentina: At least 20 ratings across the six workplace attributes from Argentina-based employees; at least 1,000 employees at the end of the eligibility time frame.  

10 Best Places to Work – Singapore: At least 20 ratings across the eight workplace attributes from Singapore-based employees; at least 1,000 employees at the end of the eligibility time frame. 

For all categories, an employer must also have at least a 3.5 overall company rating, and workplace factor ratings (career opportunities, compensation and benefits, culture and values, senior management*, work-life balance) of at least 2.5 during the eligibility period. Plus, employee count must be current on Glassdoor as of October 21, 2019. The Glassdoor review panel will rely on the company ‘size,’ indicating the current number of global employees, on an employer’s Overview page to help assess eligibility. Employers have until October 21, 2019 to update company ‘size’ on their Glassdoor profile with a Free Employer Account. The awards also take into account various types of employment status including full-time, part-time, contract and freelance, however, intern reviews are not considered. Reviews from employees at universities, multi-level marketing agencies and in the armed forces are not considered. 

2. For quality of reviews, Glassdoor’s proprietary awards algorithm also takes into account what employees have to say that shows winners truly outshine the rest. Quality reviews are those that help job seekers by offering insights and feedback into what it’s really like to work at a company, including what’s working well, what needs improvement and advice to senior management, which employees are asked to share when completing a company review. 

3. For consistency of reviews, Glassdoor’s proprietary awards algorithm also looks at trends over time as they relate to both quantitative and qualitative insights shared by employees. 

In some cases, if an employer lacks quality and/or consistency of reviews, it can impact results and/or eligibility. Tip: We encourage employers to check out free resources into best practices of Best Places to Work winners to learn more.

Commitment to integrity for all employers: As part of determining award winners, Glassdoor is committed to the highest level of data integrity and reviews quality, including treating all employers equally regardless of whether they are a customer of Glassdoor. If the Glassdoor eligibility panel suspects and/or determines official company representatives have attempted to influence employee reviews or have tampered with the process of collecting authentic, unbiased reviews, including intentional or unintentional acts that violate the Glassdoor Community Guidelines and/or Terms of Use, an employer may be excluded from awards consideration. Exclusion from eligibility can be triggered by such acts as, but not limited to, management (1) attempts to leave false reviews, (2) coercion of employees to submit positive reviews, (3) attempts to suppress reviews or other activities and/or events which could ultimately damage employees’ faith in the employer, its senior leadership and/or adversely affect its overall rating on Glassdoor. 

2020 winners will be announced in early December 2019. 

Want more information? Check out last year’s winners, free employer resources and award FAQs.

*Not applicable for employers considered for the Best Places to Work in Brazil, Mexico or Argentina. 

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