Working at Japan Tobacco International |

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Japan Tobacco International Overview
Geneva (Switzerland)
10000+ employees
Subsidiary or Business Segment
Unknown / Non-Applicable
JTI is a member of the Japan Tobacco Group of Companies, a leading international tobacco product manufacturer listed in Fortune’s Global 500.

Headquartered in Geneva, Switzerland, JTI has over 26,000 employees across the world representing more ... Read more

Company Updates

  • We've just published our 2015 Sustainability Report. Learn more about how we do in Corporate Social Responsibility:

    Corporate Social Responsibility, JTI's activities

    In 2012, JTI published its first summary of the activities it is doing in the area of CSR, highlighting various initiatives and our approach to this important business topic.

  • There is a lot more to JTI than you might expect. We're lifting the lid on our global business and showing the world there's more to us than tobacco. Find out what's behind JTI's new campaign:

    Japan Tobacco International | Who'd have thought

    Find out what's behind JTI's new campaign

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Japan Tobacco International Video

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Japan Tobacco International – Why Work For Us?

JTI is a member of the Japan Tobacco Group of Companies, a leading international tobacco product manufacturer.

Headquartered in Geneva, Switzerland, JTI has over 26,000 employees across the world representing more than 100 nationalities. The company markets world-renowned brands in more than 120 countries and has 364 offices, 25 factories, 8 R&D centers and 5 tobacco processing facilities.

With such a wide geographical and functional spread, we have opportunities in areas ranging from Global Supply Chain to General Administration, Sales to Product and Manufacturing.

Employees with a can-do attitude progress their careers the furthest at JTI, whether they’re pursuing a traditional, vertical career path, or one that moves laterally through our business

We value both types of career, since we benefit from employees with a broad understanding of our business, as much as from those who specialize in one part.

A can-do attitude is about demonstrating positivity towards the projects and tasks and showing respect for the views and arguments of others. It’s about playing an active role in their team and taking every opportunity to develop new skills.

Most of all, it means maximizing every opportunity to contribute through being passionate about helping JTI grow.

JTI managers are guided on how to spot the right attitude when hiring. It’s as important as finding the right skills.

We’re big enough to offer you a wide range of development opportunities, while our dynamic culture will give you the freedom to make a difference and create your own career path. Ongoing coaching and on-the-job training – provided by your line manager and facilitated by our HR team – will help you broaden your skills. You will also have the chance to meet people of different cultures and nationalities and gain exposure to international practices.

JTI values enterprising minds. New ideas can come from anyone, anywhere, and everyone is encouraged to innovate and try new things. We listen to our employees; we run a Global Employee Engagement Survey to elicit the opinions of all our people on a regular basis. We act responsibly and keep our promises. And we reward our employees’ efforts.

Japan Tobacco International Reviews

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Japan Tobacco International President and Chief Executive Officer Eddy Pirard
Eddy Pirard
1 Rating
  • Featured Review

    Helpful (12)

    "A great company to develop within"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Communications Content Manager in Weybridge, England
    Current Employee - Human Resources Communications Content Manager in Weybridge, England
    Positive Outlook
    Approves of CEO

    I have been working at Japan Tobacco International full-time (More than 5 years)


    JTI is definitely a great company to grow and develop within. When I first joined in 2011, I had no real idea of my career path, so a role on reception seemed like the ideal start to help me understand more about the functions within a multinational company and potential future career opportunities.

    There are many secondment and assignment opportunities (domestic and international) helping you to get a better understanding of various functions and roles within them. After 2.5 years and 3 different roles, I was promoted to a management role within a global function reporting into HQ, but still based in the UK. It is interesting to work in virtual mode, but something I greatly appreciate because it means I haven’t had to relocate to a new country, although this is something that is very much possible, should you wish, and I have seen many colleagues do.

    There are great options to attend training courses and conferences to help with your professional development. These can be directly related to your role, but also something that would help increase your knowledge, but not necessarily directly impact what you are doing. This approach is ideal because you feel like it is not just about what is good for the company in terms of having employees with improved skills and knowledge to aid the business, but also to aid the employee as an individual and the investment that are making in you personally.

    It is also a great bonus that we are actively encouraged to participate in volunteering opportunities within the local community, all organised by the company. Not only is this an incredibly rewarding thing to do, but it is great for personal development and expanding your experiences – something I have really appreciated.

    My personal feeling about the company as a whole from all I have seen and experienced over the past 5+ years is that employees really matter and you are part of one big family. And this is clearly evident by the fact that so many employees stay with the company for years! At the last few long-service awards, I have been amazed (but not surprised) at how many employees had been there for 15+ years, with some even reaching 35 years! I think that speaks for itself!


    The decision-making process can be a little slow sometimes and convoluted processes can lead to some frustration, however, this is not uncommon in multinational companies.

    Advice to Management

    Keep focusing on the employees - the company consistently gets impressive results from the internal engagement surveys showing that employees are very happy working for the company, but make sure you take notice of the improvement suggestions. These are not just complaints, but a key way to make sure that employees remain as happy and stay with the company, feel they are listened to, and key to the future of the organization.

See All 253 Reviews

Japan Tobacco International Photos

Japan Tobacco International photo of: JTI
Japan Tobacco International photo of: JTI UK atrium
Japan Tobacco International photo of: JTI UK atrium
Japan Tobacco International photo of: JTI factory, Trier
Japan Tobacco International photo of: JTI Turkey
Japan Tobacco International photo of: JTI Petro
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Japan Tobacco International Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Quality Specialist Interview

    Anonymous Employee in Ballymena, Northern Ireland
    Accepted Offer
    Positive Experience


    I applied online. The process took 2+ months. I interviewed at Japan Tobacco International (Ballymena, Northern Ireland) in December 2014.


    Interviewed by representative from HR and the Quality Manager. Pleasant people who made me feel welcome and at ease. Interview lasted about 45 minutes. Asked me to give examples for each question e.g. 'Give an example of a project you have done'. Questions probed for my actual experiences in previous roles. All questions were directly related to the job spec and person requirements provided with the application form.

    Interview Questions

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Japan Tobacco International Awards & Accolades

  • Top Employers Global, Top Employers Institute, 2016
  • Top Employers Asia Pacific, Top Employers Institute, 2016
  • Top Employers Europe, Top Employers Institute, 2016
  • Top Employers Middle East, Top Employers Institute, 2016
  • Top Employers Global, Top Employers Institute, 2015
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Work at Japan Tobacco International? Share Your Experiences

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