Administrator

Job Title: Administrator

Location: Halton Child Development Centre, Crow Wood Health Park, Crow Wood Lane, Widnes , Cheshire, WA8 3NA

Hours: 37.5 hours per week, Monday – Friday 9.00am – 5.00pm

Trust Location: North Cheshire and Mersey FT (was Bridgewater)

Role type: Temporary for 3 months with possibility of extension

Reference: 89069

Role details:

Provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service

Duties to include but not limited to:

· Provide a front line service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. These enquiries may require the job holder to have extensive knowledge of the clinical services they support. Liaising with internal services and partner agencies when necessary.

· Be responsible for maintaining, developing and managing all aspects of secretarial support clinically and/or administratively;

· Support band 2 staff to attend and administer duties relating to panels for children with special needs, ensuring the administrative function is provided in a timely fashion. To provide the panel support when band 2 staff are not available

· Be part of a central booking system to have an efficient approach to appointment management

· The management of the patient booking system to include building of clinic sessions, management of waiting lists and breaches, data cleansing;

· Ensure that appropriate levels of identified stock and lower level clinical equipment are requisitioned on the Purchase Ordering system;

· Deal with all internal/external mail and redistribution to relevant department;

· Maintain an effective photocopying, filing and archiving system including records management in line with Trust policy;

· Copy type/audio type medical reports which will contain medical/clinical terminology and general correspondence as indicated;

· Report any faults, defects or building defects to the CAFM Helpdesk;

· Managing case loads and dealing with complaints

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Competent with Microsoft office programmes

· Excellent IT skills – System one experience would be an advantage

· NHS experience (highly desirable)

· Excellent typing skills

· Excellent attention to detail and accuracy

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Pay: £13.17 per hour

Work Location: In person