Quality Control Administrator

The role

The Intake Audit Administrator plays a vital role in ensuring that Debenham's Group products meet defined quality standards set by Product Technology/ Product Safety & Compliance to ensure that products held out for sale are safe, fit for purpose and legally compliant in the markets in which we retail.

This role involves supporting the intake audit team with various administrative tasks and coordination efforts and, when required, conducting inspections and audits.

Your team

Responsible Sourcing and Product Operations is reimagining how the Group works globally. We cover Sustainability, Sourcing, Ethical Trade, Product Quality and Operational Efficiency. We turn challenges into opportunities so we can be as commercially and operationally effective as possible while still being ethical and sustainable! In some companies, what we do gets split into many smaller teams. Not us. Together we align all areas and achieve our goals, constantly pushing for better.

What you'll be doing

• Maintain accurate and organised records of quality control activities, post shipment inspection reports, pre-shipment inspection reports and compliance documentation to ensure easy access and retrieval.

• Input and manage data related to quality inspections, tests, and audits in databases, assisting in the analysis of quality trends and metrics.
• Prepare regular quality control reports and metrics for management, highlighting key quality indicators, trends, and areas for improvement.
• Assist in ensuring that products adhere to industry regulations, standards and safety guidelines by reviewing documentation and supporting compliance efforts.
• Coordinate logistics and provide administrative support for quality control activities such as merchandise inspections and audits managing schedules, preparing presentations ensuring smooth execution and timely completion.
• Identify opportunities to streamline administrative workflows and enhance efficiency within the quality control process.
• When required be prepared to conduct post shipment inspections, and targeted audits generated by returns analysis and customer complaints, of materials, components, and finished products to ensure they meet established quality standards, to verify product quality

Working with us

To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

About you

• Proven experience in an administrative role, preferably in a quality control or manufacturing environment.
• Strong organisational skills and attention to detail.
• Proficiency in data entry, database management, and basic data analysis.
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage priorities in a fast-paced environment.
• Familiarity with quality control concepts and terminology
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Problem-solving mindset with a proactive and collaborative approach.
• Knowledge of industry regulations and standards related to product quality and safety is a plus.

Why join us

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

• You’ll get the opportunity to take part in our various share schemes
• Core hours enable you to flex your working times around your needs on an ad hoc basis
• Benefits that support your health and wellbeing
• There’s up to 40% discount off our all of our brands
• Our social calendar? Next level
• With HQs in Manchester and London and offices across the globe (some are dog friendly!), we offer a buzzing atmosphere and the Debenham's family culture wherever you work

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