Debenhams Reviews | Glassdoor.co.uk

Debenhams Reviews

Updated 14 January 2019
1,116 reviews

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3.0
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Debenhams CEO Sergio Bucher
Sergio Bucher
209 Ratings

Employee Reviews

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Pros
  • "Good benefits of the company such as the staff discount card" (in 148 reviews)

  • "Very flexible hours with friendly staff who make the job enjoyable" (in 59 reviews)

Cons
  • "Huge emphasis on the debenhams credit card" (in 93 reviews)

  • "Minimum wage unless you work for a concession" (in 53 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Debenhams part-time

    Pros

    Good company to work for

    Cons

    Shifts, open on boxing day,


  2. "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Debenhams full-time (Less than a year)

    Pros

    Kind, helpful and supportive people

    Cons

    Poor sales performance has repeatedly hindered many people progressing

  3. "Decent Place for part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Uxbridge, England
    Former Employee - Stock Associate in Uxbridge, England
    Recommends

    I worked at Debenhams (More than a year)

    Pros

    I had some great people in my department who contributed to an enjoyable work environment.

    Cons

    Senior Management often let their positions go to their head.


  4. "christmas temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    good friendly staff. all willing to help.

    Cons

    Dont keep on after Christmas. Money is minimum wage

    Advice to Management

    Dont give the impression you are keeping someone on then say the decision is out of your hands


  5. "Team work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Manchester, England
    Former Employee - Assistant in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Debenhams part-time (Less than a year)

    Pros

    Helping people whilst in department

    Cons

    Any Complaints any waste in department


  6. "Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Assistant in Leeds, England
    Current Employee - Visual Assistant in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams full-time (Less than a year)

    Pros

    Good benefits of the company such as the staff discount card
    Bonus from mystery shops ect

    Cons

    Don’t get paid enough for the labour

    Advice to Management

    Less miss communication and more understanding of your staff


  7. "Xmas temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Debenhams part-time

    Pros

    great staff discount
    good working environment

    Cons

    The pay wasn't all great for the xmas temps

    Advice to Management

    Please keep on temps after xmas especially if they are good

  8. "Alright for a temporary job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Services Adviser
    Former Employee - Food Services Adviser
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time (Less than a year)

    Pros

    Other people I was working with were very friendly.
    The job itself was relatively easy to do.

    Cons

    My Manager made the working environment very tense and stressful, always critiquing what people are doing.
    Shifts were often short which made travelling not worthwhile.
    A big focs on up-selling and hitting sales targets over giving the best customer service.

    Advice to Management

    Look at places with high staff turnover and look at why that might be. Lots of people joined then left the department not long afterwards and most of the time it was purely because of the manager.


  9. "customer care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams full-time

    Pros

    Quick and assertive when I worked there.
    All customers felt welcome and helped.
    Organised and tidy

    Cons

    Staff slacked alot. Hardly staff on shop floor, hangers everywhere alomg side muddled clothes and can never find anything.

    Advice to Management

    Felt discriminated against after previously working here.
    Feels that customers need to be treated efficiently and equally.


  10. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England
    Former Employee - Anonymous Employee in Leeds, England
    Recommends
    Approves of CEO

    I worked at Debenhams part-time (Less than a year)

    Pros

    very helpful staff,
    you get to work in all the areas,
    got praised for doing a good job

    Cons

    less hours as i was looking for more