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Debenhams Reviews
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    Debenhams Reviews

    Updated 22 March 2019
    1,189 reviews

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    3.1
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    Debenhams CEO Sergio Bucher
    Sergio Bucher
    231 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Huge emphasis on the debenhams credit card" (in 95 reviews)

    • "Minimum wage unless you work for a concession" (in 53 reviews)

    More Pros and Cons

    1. "Buying Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Debenhams full-time

      Pros

      Friendly team, organised and strategic

      Cons

      Brands could do with a refresh

    2. "Selling Support Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Selling Support Manager
      Former Employee - Selling Support Manager
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Debenhams full-time (More than 10 years)

      Pros

      Great Culture , real family atmosphere across all levels of the store team. Good discount across the store especially the restaurant.

      Cons

      Regional teams disconnected from the reality of business.
      Account card recruitment pressure.

      Advice to Management

      Go back to basics, acknowledge the issues and listen to staff.

      3. Join the Debenhams team
      See Our Latest Jobs

    3. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Current Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Debenhams full-time (More than 10 years)

      Pros

      If you work hard they do look after their teams and they have good/fast progress if you are willing to move stores. There is a great sense of family with every team and store I’ve worked with.

      Cons

      It’s a very head office driven company. Stores teams are left to deal with and fix many issues that they shouldn’t have to. Not many perks or benefits and salary is quite basic unless you’re in Management, however you definitely work for your money.

      Advice to Management

      Listen to your teams in the field. Make changes that can make a difference in store and for the customer. Update and simplify your systems.

    4. "Period of change"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Debenhams full-time

      Pros

      The people were lovely- friendly and socialable

      Cons

      Pay, progression and recruitment freeze for 2 years. Didn't promote within

    5. "My team were fab, in-spite of corporate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Debenhams part-time

      Pros

      - really great team
      - responsibility given at an early stage in my career

      Cons

      - after the recent troubles, communication dropped off entirely
      - pay was good for a part time student, but poor for my managers etc.

    6. "Decent place to work as a teenager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Hereford, England
      Former Employee - Anonymous Employee in Hereford, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Debenhams part-time

      Pros

      decent discount. The staff were great and were flexible when I moved stores.

      Cons

      lots of management with no clue how to manage people.

      Advice to Management

      Make sure training is given out and there is limited pressure on young people with university/college commitments.

    7. "Sales Associate Debenhams"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at Debenhams part-time

      Pros

      Amazing team to work with. Great interaction with manager and store managers. flexible as much as possible.

      Cons

      slightly understaffed so hard to book holidays.

    8. "Endless Aisle Assistant"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Debenhams part-time

      Pros

      Fun and exciting with ton of responsibilities

      Cons

      Retail so can be tedious

    9. "Good discount"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Debenhams part-time

      Pros

      Good staff discount and friendly staff

      Cons

      Understaffed at certain times (worked at Christmas)

    10. "Debenhams"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Debenhams full-time

      Pros

      Good company , friendly co workers

      Cons

      Not enough communication between super visitors