Debenhams Reviews | Glassdoor.co.uk

Debenhams Reviews

Updated 15 August 2018
965 reviews

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2.9
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Debenhams CEO Sergio Bucher
Sergio Bucher
163 Ratings

965 Employee Reviews

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Pros
Cons
  • "Poor pay for under 25 for the job which is probably harder than an usual sales advisor job anywhere else due to needing to open credit cards" (in 81 reviews)

  • "Pressure to open accounts each day" (in 22 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Advisor in Merry Hill, England
    Former Employee - Sales and Service Advisor in Merry Hill, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Debenhams part-time (Less than a year)

    Pros

    Good pay, balanced hours, friendly staff, health and safety and competitive prices.

    Cons

    Lots of work, can get tiring, sometimes teamwork isn't achieved, customers can be a little bit negative.


  2. "typical retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams full-time (More than 5 years)

    Pros

    staff discount and first dibs on sale items

    Cons

    expected to work every weekend, even when you're not contracted to

    Advice to Management

    when you promise senior sales, please go through with it

  3. "Restaurant Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Assistant in Edinburgh, Scotland
    Former Employee - Restaurant Assistant in Edinburgh, Scotland

    I worked at Debenhams part-time (Less than a year)

    Pros

    Debenhams as a company seemed really positive with lots of training and benefits available and good staff policy, very positive and welcoming staff

    Cons

    My department wasn’t always in line with company policy - it was disorganised and shifts were often put up just a day in advance

    Advice to Management

    Check up in individual departments more often on how things are being run particularly in terms of organisation and shifts


  4. "OK employers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Assistant in London, England
    Current Employee - Senior Sales Assistant in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Debenhams part-time (More than 3 years)

    Pros

    Nice working atmosphere. Nice people to work with.

    Cons

    Bad pay. Not treated very well by management and opportunities to progress are slow.


  5. "Monotonous job given so few customers in store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Nottingham, England
    Former Employee - Account Manager in Nottingham, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Debenhams (Less than a year)

    Pros

    Nice team to work with

    Cons

    Boring
    No training
    No progression
    No incentives

    Advice to Management

    Make a more Fun and fast paced working environment


  6. "Debenhams sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams part-time

    Pros

    Good Discount, Good Breaks, Not pressured

    Cons

    Not much overtime, pay not the best

    Advice to Management

    Provide more overtime


  7. "Debenhams review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Debenhams part-time

    Pros

    Great company to work with. Supportive team members.

    Cons

    More in-depth training would be appreciated and pay isn’t great for the amount of work done

  8. "Debenhams Christmas Temp"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams part-time

    Pros

    They have a buddy system around Christmas time so you're never left alone on a task you don't know anything about. There was a variation in the job description and so I got to do a lot of different tasks such as scanning items in the warehouse, picking items for the shelves and labelling price marks.

    Cons

    It can be a little monotonous


  9. ".."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Oldham, England
    Former Employee - Sales Advisor in Oldham, England
    Recommends

    I worked at Debenhams (More than a year)

    Pros

    Lovely staff
    Easy to mesh
    Great opportunity to meet people

    Cons

    Management are ridiculous.
    Very "clickish"


  10. "Restaurant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    Good employee benefits system; generous staff discounts.

    Cons

    Overzealous and sometimes clueless management; inconsistent shift patterns; strict store entry/exit system with a search policy on arrival.


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