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    Debenhams Reviews

    Updated 20 October 2018
    1,036 reviews

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    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Debenhams CEO Sergio Bucher
    Sergio Bucher
    181 Ratings

    1,036 Employee Reviews

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    Pros

    • "Staff are pleasant, good staff discount" (in 143 reviews)

    • "Friendly staff, cance to progress" (in 55 reviews)

    Cons

    • "Poor pay for under 25 for the job which is probably harder than an usual sales advisor job anywhere else due to needing to open credit cards" (in 89 reviews)

    • "Pressure to open accounts each day" (in 23 reviews)

    More Pros and Cons

    1. "Loved working for debenhams"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in Plymouth, England
      Former Employee - Sales Assistant in Plymouth, England
      Recommends
      Positive Outlook

      I worked at Debenhams part-time (Less than a year)

      Pros

      Lovely staff, very helpful. Good interview process and they keep you updated every step of the way. Good pay rates and employee benefits. Relatively good training.
      I worked as a Christmas temp but fit in from start to finish.

      Cons

      Nothing, loved working for Debenhams.

    2. "Salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Debenhams part-time (Less than a year)

      Pros

      Good average pay
      Nice and friendly staff

      Cons

      Requires a lot of flexibility
      Quite backward in terms of technology

      3. Join the Debenhams team
      See Our Latest Jobs

    3. "Sales Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Debenhams part-time

      Pros

      Flexible schedule, lots of different concessions to work within.

      Cons

      staff are nasty and hard to work with, low minimum wage and there are no lockers for all of the staff during busy periods such as Christmas.

      Advice to Management

      Increase wages and have a better recruiting process.

    4. "Debenhams"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Debenhams full-time

      Pros

      Debenhams offers variety, pleasant people to work with and an excellent staff discount scheme.

      Cons

      There is increasing pressure on colleagues to extend their job roles without renumeration and to open store accounts.

      Advice to Management

      Management would do well to listen to staff - lines of communication can often be poor.

    5. "Debenhams"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Debenhams full-time

      Pros

      The hours were OK with paid breaks and it was usually a calm environment

      Cons

      Always mixed up shifts, never listened to staff,

    6. "Loss Prevention Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Debenhams full-time (More than 3 years)

      Pros

      Great team, and a good place to earn experience.

      Cons

      Can not be promoted to a higher position in the same store ( Stupid policy).
      Also no pay rise.

      Advice to Management

      Encourage or even put staff members up for promotions. Training should be reviewed annually or even every six months. The wage that is being given by the company is below par, there are currently jobs going in retail starting from £10ph..

    7. "It's okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Debenhams part-time

      Pros

      Friendly staff, good discount

      Cons

      Takes forever to find out if you gotten your holiday. Management say one thing but do another

      Advice to Management

      Listen to your staff. And don't say in the interview one thing and do another

    8. "Sales Advisor - Part Time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Debenhams part-time

      Pros

      All staff are friendly and helpful as are managers, always looking to help others progress. You are trained on what to do so you are never left in the dark about things. The process from training to working on the shop floor was fairly quick and I got the hang of things almost immediately. The interview was easy as the manager was nice and friendly.

      Cons

      I have no downsides to this employment, I'm enjoying my time.

    9. "Endless aisle"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      The work was not that hard, pretty easy

      Cons

      Boring when it’s not the Christmas period

      Advice to Management

      More training for new employees

    10. "Sales Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Debenhams part-time

      Pros

      The team were very nice and were very helpful with training. The managers were also supportive. There was a good team atmosphere.

      Cons

      The work itself can be very boring.

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