Debenhams Reviews

Updated Jun 30, 2022

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Found 3,032 of over 3,275 reviews

3.5
54%
Recommend to a Friend
43%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
712 Ratings
Pros
  • "Staff discount was helpful at xmas(in 255 reviews)

  • "Very friendly staff were like family(in 162 reviews)

  • Cons
  • "Upselling credit cards as store cards(in 197 reviews)

  • "Periodic long hours with high work volume(in 90 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Very positive place

      Jun 29, 2022 - Customer Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed working here. Good teammates. Tidy and clean. Helpful managers.

      Cons

      Time management. Better deadlines would be helpful.

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    2. 4.0
      Former Employee, less than 1 year

      Review

      Jun 29, 2022 - Sales Assistant in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Adequate breaks Fairly friendly staff

      Cons

      Few new career opportunities provided

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    3. 4.0
      Former Employee

      Loved my job

      Jun 29, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked in the restaurant and it was amazing

      Cons

      Minimum wage pay only which I wish was better

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    4. 4.0
      Former Employee

      Fab

      Jun 28, 2022 - Shop Floor Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work with fantastic company culture

      Cons

      It closed which was hard to take in

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    5. 4.0
      Current Employee

      Ok

      Jun 26, 2022 - Sales Advisor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount was good at events

      Cons

      Hours are unreliable for staff

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    6. 2.0
      Former Employee, more than 1 year

      Poor management and organisation

      Jun 29, 2022 - Designer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and some individuals

      Cons

      Unrealistic deadlines - Poor management - Poor support - Everyone worked over their hours

      Continue reading
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    7. 2.0
      Former Employee, more than 8 years

      Good place

      Jun 30, 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pay hours people location was good store was nice

      Cons

      upper management not enough flexibility

      Continue reading
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    8. 3.0
      Former Employee, more than 3 years

      Great at the beginning

      Jun 27, 2022 - Food Services Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with some great people

      Cons

      Not enough staff most of time due to lack of budget

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    9. 4.0
      Former Employee, more than 1 year

      Good times here

      Jun 12, 2022 - Sales Adviser in Sheffield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lovely team okay pay fast paced

      Cons

      sometimes too fast paced imminent impeding worries (which were accurate) that youd lose your job due to liquidation

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    10. 5.0
      Former Employee, more than 8 years

      Manager

      Jun 10, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people were the best. It was a great working environment

      Cons

      It closed down and I lost my job

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    Viewing 1 - 10 of 3,032 Reviews

    Debenhams Reviews FAQs

    Debenhams has an overall rating of 3.5 out of 5, based on over 3,275 reviews left anonymously by employees. 54% of employees would recommend working at Debenhams to a friend and 23% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Debenhams employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Debenhams. This rating has improved by 2% over the last 12 months.

    54% of Debenhams employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Debenhams 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

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