Debenhams Reviews | Glassdoor.co.uk

Debenhams Reviews

Updated 20 October 2018
1,036 reviews

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3.0
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Debenhams CEO Sergio Bucher
Sergio Bucher
181 Ratings

1,036 Employee Reviews

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Pros
  • "Staff are pleasant, good staff discount" (in 143 reviews)

  • "Friendly staff, cance to progress" (in 55 reviews)

Cons
  • "Poor pay for under 25 for the job which is probably harder than an usual sales advisor job anywhere else due to needing to open credit cards" (in 89 reviews)

  • "Pressure to open accounts each day" (in 23 reviews)

More Pros and Cons

  1. "Loved working for debenhams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Plymouth, England
    Former Employee - Sales Assistant in Plymouth, England
    Recommends
    Positive Outlook

    I worked at Debenhams part-time (Less than a year)

    Pros

    Lovely staff, very helpful. Good interview process and they keep you updated every step of the way. Good pay rates and employee benefits. Relatively good training.
    I worked as a Christmas temp but fit in from start to finish.

    Cons

    Nothing, loved working for Debenhams.


  2. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Debenhams part-time (Less than a year)

    Pros

    Good average pay
    Nice and friendly staff

    Cons

    Requires a lot of flexibility
    Quite backward in terms of technology

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Debenhams part-time

    Pros

    Flexible schedule, lots of different concessions to work within.

    Cons

    staff are nasty and hard to work with, low minimum wage and there are no lockers for all of the staff during busy periods such as Christmas.

    Advice to Management

    Increase wages and have a better recruiting process.


  4. "Debenhams"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Debenhams full-time

    Pros

    Debenhams offers variety, pleasant people to work with and an excellent staff discount scheme.

    Cons

    There is increasing pressure on colleagues to extend their job roles without renumeration and to open store accounts.

    Advice to Management

    Management would do well to listen to staff - lines of communication can often be poor.


  5. "Debenhams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Debenhams full-time

    Pros

    The hours were OK with paid breaks and it was usually a calm environment

    Cons

    Always mixed up shifts, never listened to staff,


  6. "Loss Prevention Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Debenhams full-time (More than 3 years)

    Pros

    Great team, and a good place to earn experience.

    Cons

    Can not be promoted to a higher position in the same store ( Stupid policy).
    Also no pay rise.

    Advice to Management

    Encourage or even put staff members up for promotions. Training should be reviewed annually or even every six months. The wage that is being given by the company is below par, there are currently jobs going in retail starting from £10ph..


  7. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Debenhams part-time

    Pros

    Friendly staff, good discount

    Cons

    Takes forever to find out if you gotten your holiday. Management say one thing but do another

    Advice to Management

    Listen to your staff. And don't say in the interview one thing and do another

  8. "Sales Advisor - Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams part-time

    Pros

    All staff are friendly and helpful as are managers, always looking to help others progress. You are trained on what to do so you are never left in the dark about things. The process from training to working on the shop floor was fairly quick and I got the hang of things almost immediately. The interview was easy as the manager was nice and friendly.

    Cons

    I have no downsides to this employment, I'm enjoying my time.


  9. "Endless aisle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The work was not that hard, pretty easy

    Cons

    Boring when it’s not the Christmas period

    Advice to Management

    More training for new employees


  10. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Debenhams part-time

    Pros

    The team were very nice and were very helpful with training. The managers were also supportive. There was a good team atmosphere.

    Cons

    The work itself can be very boring.


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