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Debenhams Reviews
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    Found 1252 reviews

    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    45%
    Recommend to a Friend
    61%
    Approve of CEO
    Debenhams CEO Sergio Bucher
    Sergio Bucher
    245 Ratings
    Pros

    • "Good benefits of the company such as the staff discount card" (in 156 reviews)

    • "Great training, friendly staff, flexible hours" (in 67 reviews)

    Cons

    • "High pressure to open credit card accounts" (in 105 reviews)

    • "Minimum wage pay is lower than many other high street retailers" (in 55 reviews)

    More Pros and Cons

    1. "Buying Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Debenhams full-time

      Pros

      Friendly team, organised and strategic

      Cons

      Brands could do with a refresh

      Debenhams2019-03-15

    2. "Nice place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advisor 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Debenhams part-time for more than 6 years

      Pros

      Great team, always tasks to do, decent working hours and breaks

      Cons

      Constant change in management , short staffed, long periods stood in fitting room

      Debenhams2019-05-18
      3. Join the Debenhams team
      See Our Latest Jobs

    3. "Lovely place to work for, but not many opportunities for growth within retail environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advisor in Bournemouth, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Debenhams part-time for more than 2 years

      Pros

      A good environment to work within and the holiday perks were amazing.

      Cons

      The pay was rather low and there isn’t much opportunity to progress.

      Advice to Management

      None.

      Debenhams2019-05-16

    4. "Good"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Debenhams part-time

        Pros

        Good structure and training, not boring

        Cons

        Low wage for under 21s minimum wage of £6.35

        Debenhams2019-05-12

      • "Good fo students not for career"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Advisor in Cardiff, Wales
        Recommends
        Negative Outlook
        No Opinion of CEO

        I have been working at Debenhams part-time for more than a year

        Pros

        Flexible hours Good locations Fairly laid back environment

        Cons

        Poorly managed shop floors leading to high pressure environment

        Advice to Management

        Better understanding of the customer service process advisors are facing

        Debenhams2019-05-10

      • "Senior Sales Advisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Sales Advisor in London, England
        Recommends
        Negative Outlook
        No Opinion of CEO

        I worked at Debenhams part-time for more than 6 years

        Pros

        - Colleagues were amazing - Nice downtime when store isn't busy -paid to do nothing (sometime)

        Cons

        - Management never around, very easily swayed by customers and promise progression opportunities that they forget about

        Advice to Management

        Consider when telling someone possibilities of progression, do so with a grain of salt

        Debenhams2019-05-21

      • "pressure for credit cards"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Assistant 
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I have been working at Debenhams part-time for more than a year

        Pros

        flexible hours some nice co workers short shifts

        Cons

        pressure for debenhams master cards- they care more about this than actual customer service or getting any other jobs done. bad management who bully staff

        Advice to Management

        motivate team more. more incentives to get he credit cards. don't speak to staff like they are a piece of dirt

        Debenhams2019-05-18

      • "Good temporary job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service Associate 

        I worked at Debenhams part-time for more than a year

        Pros

        Flexible hours, good management

        Cons

        Low pay, not a lot to do

        Debenhams2019-05-18

      • "Food services advisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I worked at Debenhams part-time

        Pros

        Fairly good pay for a first time job aged 17. Staff train you well and job is easy enough if you listen.

        Cons

        Sometimes bosses only see negatives. Had a customer tell my boss I'm great as I helped them only for boss to tell me to hurry and get back to my station (it wasn't busy)

        Advice to Management

        Maybe work on praise and incentivising staff not just targets as one doesn't come without the other. I like the routine of the job though

        Debenhams2019-05-02

      • "Slow Progression"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Assistant Buyer in London, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Debenhams full-time for more than 4 years

        Pros

        Good Training and development opportunities

        Cons

        Slow progression , Overtime expected

        Debenhams2019-05-16
      Found 1252 reviews