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Debenhams Reviews

Updated 19 February 2018
819 reviews

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Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
118 Ratings

819 Employee Reviews

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Pros
  • Staff discount after probationary period (in 122 reviews)

  • 20% discount for all staff including temporary staff (in 41 reviews)

Cons
  • There is a LOT of pressure on staff to open credit cards/accounts for customers that don't always understand what this means for them (in 64 reviews)

  • Since minimum wage ( actually as soon as they knew it was increasing to (in 47 reviews)

More Pros and Cons

  1. "Amazing job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Debenhams full-time (More than a year)

    Pros

    Staff discount
    Fair lunch breaks
    Amazing management
    Easy to work your way up!

    Cons

    Pressure to open accounts
    Short working days means your working regularly, could easily fit two working days into one but they rather have less staff working more often

    Advice to Management

    Hire more staff.


  2. "Good Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Debenhams part-time

    Pros

    - Very nice co-workers
    - Good training
    - Good pay

    Cons

    - Not many extra hours/overtime


  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good socially. Flexible hours. Good for students

    Cons

    No cons really. You are expected to do what you signed up to do.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Progression good"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Shout up and you will get noticed

    Cons

    Pay. Not very competitive. Especially in relation to responsibility


  6. "Nice place to start if you're interested in a career in retail"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Debenhams full-time

    Pros

    nice people, talent program gives you a chance to progress

    Cons

    you need to open customer accounts and promote the store card


  7. "Not bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    Customers and colleagues are all very nice to work with.

    Cons

    The job gets a bit boring and monotonous from time to time if the store is empty.

    Advice to Management

    I know getting the Debenhams cards is how you get paid but instead of hammering down on colleagues to get them, advise us on how to calmly approach the situation.


  8. "Rewarding job but mnimal training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Shopper
    Current Employee - Personal Shopper
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Debenhams part-time (More than a year)

    Pros

    As a personal shopper it is very rewarding helping customers pick the perfect outfit and all the staff are lovely and so helpful.

    Cons

    I didn't get much training as a personal shopper and the role and found i was left to do my own thing. This is especially tough when we have targets to meet each week and if clients haven't booked in with us we have to go out on the shop floor and try attract them to use the service

    Advice to Management

    Training from the start would be helpful so we can do the job a lot better.


  9. "No progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buying in London, England
    Former Employee - Buying in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Debenhams full-time (More than a year)

    Pros

    Summer Fridays, you get to finish at 3. The new CEO is trying to change the mentality of the business and make improvements. The food in the canteen is nice.

    Cons

    The morale is low. There is little chance of promotion. There is a real hierarchical structure which means you cannot get things you require for you job because of your level

    Advice to Management

    Give people more responsibility and trust and you will see better job satisfaction.


  10. Helpful (1)

    "Christmas Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor Christmas Temp in Coventry, England
    Former Employee - Sales Advisor Christmas Temp in Coventry, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    Friendly team
    Good induction & training

    Cons

    Quiet at times, at first not till trained


  11. "Debenhams Cafe employee standards review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    - Friendly colleagues
    - Flexible hours and holiday

    Cons

    - Lack of training
    - Was never till trained after 6 months of being there


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