Debenhams Reviews | Glassdoor.co.uk

Debenhams Reviews

Updated 22 March 2019
1,189 reviews

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3.1
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Debenhams CEO Sergio Bucher
Sergio Bucher
231 Ratings

Employee Reviews

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Pros
Cons
  • "Huge emphasis on the debenhams credit card" (in 95 reviews)

  • "Minimum wage unless you work for a concession" (in 53 reviews)

More Pros and Cons

  1. "Buying Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Debenhams full-time

    Pros

    Friendly team, organised and strategic

    Cons

    Brands could do with a refresh


  2. "Selling Support Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Support Manager
    Former Employee - Selling Support Manager
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Debenhams full-time (More than 10 years)

    Pros

    Great Culture , real family atmosphere across all levels of the store team. Good discount across the store especially the restaurant.

    Cons

    Regional teams disconnected from the reality of business.
    Account card recruitment pressure.

    Advice to Management

    Go back to basics, acknowledge the issues and listen to staff.

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Debenhams full-time (More than 10 years)

    Pros

    If you work hard they do look after their teams and they have good/fast progress if you are willing to move stores. There is a great sense of family with every team and store I’ve worked with.

    Cons

    It’s a very head office driven company. Stores teams are left to deal with and fix many issues that they shouldn’t have to. Not many perks or benefits and salary is quite basic unless you’re in Management, however you definitely work for your money.

    Advice to Management

    Listen to your teams in the field. Make changes that can make a difference in store and for the customer. Update and simplify your systems.


  4. "Period of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Debenhams full-time

    Pros

    The people were lovely- friendly and socialable

    Cons

    Pay, progression and recruitment freeze for 2 years. Didn't promote within


  5. "My team were fab, in-spite of corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    - really great team
    - responsibility given at an early stage in my career

    Cons

    - after the recent troubles, communication dropped off entirely
    - pay was good for a part time student, but poor for my managers etc.


  6. "Decent place to work as a teenager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hereford, England
    Former Employee - Anonymous Employee in Hereford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Debenhams part-time

    Pros

    decent discount. The staff were great and were flexible when I moved stores.

    Cons

    lots of management with no clue how to manage people.

    Advice to Management

    Make sure training is given out and there is limited pressure on young people with university/college commitments.


  7. "Sales Associate Debenhams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Debenhams part-time

    Pros

    Amazing team to work with. Great interaction with manager and store managers. flexible as much as possible.

    Cons

    slightly understaffed so hard to book holidays.

  8. "Endless Aisle Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Debenhams part-time

    Pros

    Fun and exciting with ton of responsibilities

    Cons

    Retail so can be tedious


  9. "Good discount"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Debenhams part-time

    Pros

    Good staff discount and friendly staff

    Cons

    Understaffed at certain times (worked at Christmas)


  10. "Debenhams"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Debenhams full-time

    Pros

    Good company , friendly co workers

    Cons

    Not enough communication between super visitors