Pros
Stable Schedule – Your shifts stay relatively the same each week, and they require a minimum of three shifts, usually totaling around 24 hours. Most shifts are 6-8 hours, leaning toward the longer end.
Easy to Get Hired – They don’t have high requirements for hiring, so if you need a job quickly, this could work.
Co-workers Can Make or Break It – If you get along with your closing or opening partner, it helps make the shifts less mind-numbing.
Cons
Pay is Minimum Wage with No Commission – You get a performance review every three months, but raises (if given at all) are usually under $0.25. Even Assistant Managers (ASMs) get a tiny raise of about $0.50 with subpar healthcare benefits.
No Full-Time Benefits – They will cap your hours at just under 29 per week to keep you classified as part-time and avoid giving benefits. Overtime is basically non-existent.
Strict and Micromanaged – Management frequently reviews security footage to monitor employees. They expect office-level professionalism but don’t compensate accordingly.
Shifts Are Tough – Closing shifts last until nearly midnight, and weekday openers have to be in by 4:30 AM. Midday shifts are essentially a regular 9-5 but still come with all the downsides.
Heavy Cleaning Expectations – While you're technically a Member Service Rep, you’ll also be a janitor, security, sales associate, and personal trainer—without extra pay.
Difficult Guests – The gym attracts problematic guests, including homeless individuals and drug users who are difficult to remove, especially at closing time