Tripadvisor FAQ

Have questions about working at Tripadvisor? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Tripadvisor.

All answers shown come directly from Tripadvisor Reviews and are not edited or altered.

54 English questions out of 54

10 November 2020

Does Tripadvisor offer massages?

Pros

The coworkers are great. Good Travel perks

Cons

Management is lazy Losing a lot of the perks Tripadvisor was an awesome company when I first started. The people are awesome, the job was cool, free lunch, beer, dogs in the office. On site Gym. Quotas were always big, hardly attainable. But the other perks made up for it. Once covid hit, travel was impacted more than most. Tripadvisor decided to cap the sales team's commission at 30 and 40%. This has been going on for 9 months now. On top of capping commissions at 1/3 of what they should be, they raised quota by 1200%(that's not a typo). The company breed's managers to sit back and do nothing while reaping all the benefits from the reps being overworked. It is nearly impossible to get a manager to actually help you when you need it. With everyone working from home, the cool perks are all gone. No more gym, lunch, after work drinks with coworkers, and they won't be coming back when we do return to the office. My peers are great. If it weren't for them I probable would have left sooner. This is (or was) a pretty good start for someone brand new to sales. This is not an ideal place for a seasoned AE.

Advice to Management

Pay your reps. Help your reps when they ask for help. Listen to the employees when they talk and ask questions instead of just waiting for them to finish so you can say what you want or shut us down.

The people are awesome, the job was cool, free lunch, beer, dogs in the office.

10 November 2020

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23 March 2021

Does Tripadvisor offer relocation assistance?

Pros

Despite what some employees seem to think, I think Tripadvisor does an amazing job taking care of their people. From competitive compensation, to work flexibility, to acknowledge and working on issues like Equity, Diversity and Inclusion, to the charitable work that the company does through the TripAdvisor Foundation... You can tell that they are going above and beyond to take care of their people. Some employees seem to want every aspect of their lives to be conveniently arranged by their employer (feed me gourmet meals every day, pay for the chair I sit in at home, etc.) But if you're satisfied with amazing comp and a standard benefits package, as well as generous maternity and paternity plans you will be more than happy.

Cons

I wish the leadership team as well as individual department heads were... Well... More inspiring and charismatic. Sometimes I feel like they are robots reading off a script when talking to us, whether in town halls or smaller meetings. I also wish they would promote more from within, especially for higher level positions, and then provide their people with coaching to get them up to par. Instead, many departments keep hiring MBAs from outside.

Advice to Management

Get the VPs, C-suite and directors coaching on public speaking in order to better "rally the troops". It's not enough to say words about how you're excited about an opportunity, you have to exude excitement for me to believe you and pick up on your energy.

But if you're satisfied with amazing comp and a standard benefits package, as well as generous maternity and paternity plans you will be more than happy.

23 March 2021

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3 May 2020

Does Tripadvisor offer dental insurance?

Pros

* The engineering staff is, generally speaking, brilliant * Great benefits (401k match, travel stipend, dental, vision, etc) * Tons of upward mobility * Great work life balance * The people around you are almost universally pleasant and easy to work with

Cons

* The business side of the company seems to be in a constant state of redefining itself. No vision is ever carried out past a year * Process can occasionally slow things down

Advice to Management

If it's not clear what the overall vision truly is, nobody will ever be able to coalesce around it. Be honest with what you want and you'll get better results.

Great benefits (401k match, travel stipend, dental, vision, etc)

3 May 2020

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3 April 2021

Does Tripadvisor offer parental leave?

Pros

Medical options with Aetna including a free plan; free life insurance; legal advice benefits plan which you can pay extra for; surrogate and adoption reimbursement to a certain amount; gym reimbursement plan every year with a one time smart watch reimbursement one year up to $600 USD; maternity leave; medical leave; 15 days of vacation increasing after 3 and 7 years if service; incentives for meeting key performance indicators every month; opportunities for promotions in the company; referral plan for new employees where you receive a bonus for the referral after a certain amount of time; 401K match program; company tries to be aware and make us aware of diversity and inclusion

Cons

Pay could be more competitive for what we do; legal advice is very limited in what is included; attendance points do not fall off until after a year on the same date

Advice to Management

annual reviews sometimes do not feel completely warranted as there are not always opportunities to exceed in performance more than I am already. It is also not clear in the annual review what is meant by “how” and “what” for performance while an agent may meet, not meet, or exceed these standards for how - performance and what - performance.

Medical options with Aetna including a free plan; free life insurance; legal advice benefits plan which you can pay extra for; surrogate and adoption reimbursement to a certain amount; gym reimbursement plan every year with a one time smart watch reimbursement one year up to $600 USD; maternity leave; medical leave; 15 days of vacation increasing after 3 and 7 years if service; incentives for meeting key performance indicators every month; opportunities for promotions in the company; referral plan for new employees where you receive a bonus for the referral after a certain amount of time; 401K match program; company tries to be aware and make us aware of diversity and inclusion

3 April 2021

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22 May 2019

Does Tripadvisor have a pension plan?

Pros

The actual job roles available in Oxford are pretty good but there is a massive disconnect between benefits and office facilities in the UK and the US. Bupa medical and Cigna dental cover

Cons

US employees have masses of discount and perks available which aren’t available to UK staff e.g. flight and hotel discounts, IATA discount card, loads of local discounts etc Employer pension contribution only 5% Holiday entitlement is only 25 days per year with no option to buy additional days like most other tech companies (especially in Europe) Snacks used to be really good and on par with other offices but have now been reduced to chicken feed style dispensers to save money Oxford office is looking very tired compared to London and most staff think it’s because it’s going to close soon

Advice to Management

Bring UK benefits back in line with other countries and update the oxford office to avoid losing staff to other companies with better facilities!

Employer pension contribution only 5%

22 May 2019

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54 English questions out of 54

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