Tripadvisor Reviews

Updated 11 May 2021

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3.7
68%
Recommend to a Friend
72%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
508 Ratings
Pros
  • "Free Lunch, Nice Campus, Good Compensation(in 107 reviews)

  • "Great Benefits, Nice working environment(in 72 reviews)

  • Cons
  • "Constant Change in upper management(in 26 reviews)

  • "During the last large cutting of staff Senior Management said everyone would take a 20% pay cut to help balance the books(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year
      Featured Review

      Great Company

      10 Dec 2020 - Partnership Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere and great people

      Cons

      Nothing to say, I loved it

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

    2. 5.0
      Current Employee

      Excellent

      11 May 2021 - Customer Service Representative in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great experience and great team!

      Cons

      Compensation a bit below industry average.

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    3. 5.0
      Current Employee, less than 1 year

      Employee Experience

      27 Apr 2021 - Senior Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team is very experienced and learned a lot

      Cons

      Hours are good but hard work

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    4. 5.0
      Current Employee, more than 3 years

      Great company to work for

      12 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best performing employees are recognized and the company offers possibilities for career progression. Very competitive benefits, flexible working hours and a nice working atmosphere.

      Cons

      Salaries are not very high compared to similar positions at other companies.

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for your positive remarks. We value opinions from employees across all areas; we're glad to hear that this has been your experience. We're also happy to hear that you've found our benefits package, as well as our beyond work benefits to be helpful.

    5. 4.0
      Current Employee, more than 5 years

      Happy Employee - hope to get back to the office in the new year

      24 Nov 2020 - Anonymous Employee in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TripAdvisor cares about its employees. I regularly meet with managers and leaders both locally and internationally and they all reinforce the same message around one of our core values 'We're Better Together'. 2020 has been a tough year for everyone, but I have been comforted by our group effort to get through this and come out the other side better and stronger and importantly together. A great example of this was the Alumni network launched in response to layoffs made earlier in the year, this was excellent and just reinforced how hard a decision this was and how much our leadership team cared.

      Cons

      It's been tough seeing so many talented colleagues leave in 2020 in response to a global pandemic and changes to our business structure. I am however aware this has been a consistent trend in most business sectors and not a decision taken lightly.

      1 person found this review helpful

      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for your feedback. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. We take pride in our employees, and believe in our core value of we're better together, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news.

    6. 3.0
      Former Employee

      You will be looked after

      17 Apr 2021 - Senior Designer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits and work/life balance

      Cons

      You end up being just a number due to the company being so large

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for your feedback and we are pleased that you enjoyed your time at Tripadvisor, and the benefits and beyond work programs that we offer. It is unfortunate you felt you were just a number as we value each employee in the company across all areas.

    7. 5.0
      Current Employee

      Amazing company

      3 Feb 2021 - Advertising Operations in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment, good staff members from all over the world. Office is great and great bonuses!

      Cons

      Management line you need to work with TripAdvisor for 2 years or more to get to senior positions

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development.

    8. 5.0
      Former Employee, more than 1 year

      Good company to work for

      16 Feb 2021 - Quality Manager in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office and friendly staff

      Cons

      Induction training lacking for senior managers

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re happy to hear that you're enjoying your experience as part of the Tripadvisor team. We are also appreciative to hear comments on areas for improvement.

    9. 4.0
      Former Employee, more than 3 years

      Brilliant place to work

      9 Feb 2021 - Senior Fp&A Analyst in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Modern offices, good career progression, travel

      Cons

      A little isolated in location, often feel insignificant as part of the wider TripAdvisor brand

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team. It is unfortunate that you felt some isolation as one of our core values is We're Better Together and that is for all brands and locations, and we strive to be transparent with all communications

    10. 4.0
      Current Employee

      Good environment

      17 Feb 2021 - Software Engineer in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment, good support and transparency

      Cons

      Progression has been slower than advertised

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoy being a part of the Tripadvisor team. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

    Viewing 1 - 10 of 829 Reviews

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