2U Student Success Advisor interview questions

The interview process took a few steps, starting with an online interview and chat with a recruiter, and then an interview with the student success managers. The recruiter was pretty clear about communication throughout the process which was nice, the entire process took a bit of time but it went relatively smoothly.

Back in  June, I applied to two positions at 2U: Principal Student Success Advisor (VANEDU) and Student Success Advisor. I applied to both positions. I initially interviewed for the Principal Student Success Advisor (VANEDU) position. I applied over a weekend and heard back the following Monday.  I had a phone briefing interview with a 2U recruiter. Within a few days from the initial briefing, I was asked to complete an assignment. Then I had a virtual Zoom meeting with two student success managers at 2u. The interview, in my view, was relaxed and both interviewers were smart, kind, and welcoming. A week after interviewing, I followed up with the recruiter but never received a response. About a month after the interview, the recruiter did send me an email, informing me that the role was filled but that both interviewers were impressed by my knowledge and skills. The recruiter offered to chat more on the phone to provide feedback about the interview, which I thought was a great opportunity albeit a rare one. The recruiter informed me that though I did not get the job as the Principal Student Success Advisor and that 2U wanted to interview me for the Student Success Advisor (Lanham, MD) position. I was forwarded a link to submit a pre-recorded interview which I submitted within a week (the time-frame allowed to submit the interview). Interviewing for this second position started in July (2020). I submitted the pre-recorded interview (roughly 30 minutes) on July 19, 2020. I also sent two follow up emails to the recruiter and never heard back. On August 13th I received an email that I did not get the job as a Student Success Advisor at 2u; except this time an automated email was sent to me instead of the actual recruiter with whom I was in contact for at least two months. I just want to say that this company has wasted my time from June 12 to August 13 2020. It's unethical and outrageous. From submitting assignments for 2U, several phone calls, and two interviews, one would think that in the end the recruiter would have the respect to send me a personalized email. I strongly recommend that applicants reconsider applying to this company. Based on the other reviews of interviews listed here, the company does not seem to value the fact that they are interviewing humans, not disposable workers on some factory line. And, any company that requires a pre-recorded interview needs to be taken as a sign of a bad company.