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      ADP

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      Benefits Representative Interview

      8 Jul 2016
      Anonymous employee
      Charlotte, NC

      Other Benefits Representative interview reviews for ADP

      Benefits Representative Interview

      25 Jul 2016
      Anonymous employee
      Norcross, GA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at ADP (Charlotte, NC) in Nov 2012

      Interview

      Simple questions about you and your background. You do a phone interview first and if they like you you will meet with 2 managers who will get to know you and talk a little bit about the job and its functions.

      Interview questions [1]

      Question 1

      Have you ever had to deliver difficult or potentially unwanted information?
      Answer question
      avatar
      ADP response
      9y
      Thank you for your insights.
      Average interview

      Application

      I applied through a staffing agency. The process took 4 days. I interviewed at ADP (Norcross, GA)

      Interview

      This was a panel type interview. I sat across the table from three of the managers and supervisors and they took turns asking me questions. It might seem as though it would have been intimidating, but they were all quite friendly.

      Interview questions [3]

      Question 1

      What experience have you had in dealing with accounts and customer service?
      1 Answer

      Question 2

      What is your ideal job?
      Answer question

      Question 3

      How would you handle a difficult situation, and I was given the example of an individual on the line with a question you did not know the answer to and asked how I would handle it.
      1 Answer
      avatar
      ADP response
      9y
      Thank you for your open and honest review. We appreciate your insights.

      Benefits Representative Interview

      25 Apr 2014
      Anonymous employee
      Accepted offer

      Application

      I applied online. The process took 12 months. I interviewed at ADP

      Interview

      Phone interview, followed by In Person interview.

      Interview questions [1]

      Question 1

      Questions are based on experience
      Answer question
      4

      Benefits Representative Interview

      12 Feb 2014
      Anonymous interview candidate
      Louisville, KY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at ADP (Louisville, KY) in Oct 2013

      Interview

      You show interest in a call center assignment offered by a temp agency. Then, the temp agency brings you in for an interview. After the interview you get a call back to do a brief training explaining the company that the assignment is with, where the facility is, what entrance to use, and where to park. On your first day, you'll be doing a lot of nothing because the trainers will act as if they didn't know 200 people would be showing up that day. Training will last about 1 1/2 to 2 weeks. The training isn't very thorough because they want you to learn most of the information hands-on when you get on the phones. And because they know most of you won't be there at the end of the season.

      Interview questions [1]

      Question 1

      Do you have a flexible schedule?
      1 Answer