Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: ADP reviews | ADP jobs | ADP salaries | ADP benefits | ADP conversations
      ADP interviewsADP Client Support Specialist Trainee interviewsADP interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Bloomberg
      4.1★Compensation and benefits

      Client Support Specialist Trainee Interview

      28 Nov 2016
      Anonymous interview candidate
      Columbia, MD

      Other Client Support Specialist Trainee interview reviews for ADP

      Client Support Specialist Trainee Interview

      27 Apr 2017
      Anonymous interview candidate
      Baltimore, MD
      No offer
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at ADP (Columbia, MD) in Nov 2016

      Interview

      Phone interview by recruiter then assessment test passed face to face with HR & floor manager for about one hour. Not your typical entry level position was told everyone starts out as a trainee. Like for employees to invest three years in company based on performance can move to level 1,2 etc. Position more involved than job description posted more like a HR consultant lots of laws and regulations learning curve at least 18 months to three years

      Interview questions [1]

      Question 1

      How deal with difficult customer
      1 Answer
      Positive experience

      Application

      I applied through a recruiter. I interviewed at ADP (Baltimore, MD)

      Interview

      The first interview with company was a scheduled phone call with a reprensentative from Talent and Acquisitions. A series of pre-scripted questions were asked. After responding, I was provided with the next steps in the three part interview process. Glassdoor reviews are insightful with the 'Dos and Donts' as I'm going through the interview process.

      Interview questions [1]

      Question 1

      Where do you see in 5 years.
      1 Answer
      avatar
      ADP response
      9y
      Thank you for the review and rating.

      Client Support Specialist Trainee Interview

      10 Mar 2017
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      The process took 3 months. I interviewed at ADP

      Interview

      Applied in December and a few weeks later received a phone interview. After that a assessment and then another phone interview. I was asked to come in for a face to face interview and the hiring manager really liked me. I was moved on to the last interview which was a phone interview which as in February. I felt the phone interview went pretty good. I was told I would hear something within a week. A week past and I never heard anything so I email the recruiter and she said she had not heard anything yet. A few days later I email her again and she said they decided not to fill the position and to put the position on hold. This was a complete waste of time. I have never heard of a hiring process that took so long and then they end up not filling the position. A few weeks later I saw the job posting again and I email the recruiter and she said they had just posted the position but were not actually trying to fill it at the time. The whole process was terrible and very unprofessional.

      Interview questions [1]

      Question 1

      Why adp
      Answer question
      4
      avatar
      ADP response
      9y
      Thank you for the transparency into your interview life cycle. We are sorry you did not get the position and your experience was negative. Please keep applying to ADP as certain roles continuously are in need. Thanks again.