Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: ADP reviews | ADP jobs | ADP salaries | ADP benefits | ADP conversations
      ADP interviewsADP Client Support Specialist interviewsADP interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Bloomberg
      4.1★Compensation and benefits

      Client Support Specialist Interview

      24 Feb 2017
      Anonymous interview candidate
      Maitland, FL

      Other Client Support Specialist interview reviews for ADP

      Client Support Specialist Interview

      25 Sept 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ADP (Maitland, FL) in Jun 2016

      Interview

      The whole process was a nightmare. I was interviewed over the phone for about 45 mins. I was then invited to an in-person interview in Maitland, FL (I live in NYC). I had to make travel arrangements (airfare, hotel, car rental) in less than a week (which I did not mind because I felt very confident in my qualifications, and because they had considered me even when I was out of state). In Maitland, I met with: the recruiter (briefly), and two managers (a woman and a man). When I met with the managers, they seemed very un-engaged (nodding their heads like robots), and one of them was somewhat sarcastic (the man). I was asked the typical interview questions, which I answered. I met with the managers for about 45 mins. After the interview, the woman escorted me out of the office and thanked me for coming in. After two days, I received the dreaded "thank you for your time, but you're no longer being considered for this position" email. I followed up the email with an email seeking feedback, but also letting them know that they needed to best weed out their candidates (specially when the candidates were from out of state like me... it could save us money and time -- travel arrangements). I never received a response from them in regards to my email.

      Interview questions [1]

      Question 1

      The typical questions: why do you want to work for ADP, give us some strengths/weaknesses, etc...
      Answer question
      avatar
      ADP response
      9y
      We're sorry to hear you had a negative experience interviewing with ADP. If you wish to provide more details about your interviewing experience with us, please reach out to adp_talent_community @ adp.com - Traveling this far for an interview is not commonplace so we would love more insight that would help us improve our interview experience. Thank you.

      Application

      I interviewed at ADP

      Interview

      Three rounds. Recruiter, hiring manager, final round. Recruiter was very informal. Interview with hiring manager was more focused on experience. Final round was more structured and informative about the company and job expectations. First two phone/virtual. Final in person

      Interview questions [1]

      Question 1

      Tell me about a time you handled an unsatisfied customer.
      Answer question

      Client Support Specialist Interview

      16 Oct 2025
      Anonymous employee
      Pune
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at ADP (Pune) in Sept 2025

      Interview

      3 rounds of interview, after which I received the call. The interview process was walk in, in which the waiting time is a bit longer but, that’s because of the number of people that showed up maybe.

      Interview questions [1]

      Question 1

      Do you know about ADP? What does ADP do?
      Answer question

      Client Support Specialist Interview

      10 Jun 2025
      Anonymous interview candidate
      Nānakrāmguda
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at ADP (Nānakrāmguda) in May 2025

      Interview

      The Worst Interview Experience – Lack of Transparency and Professionalism The interview process was one of the most disorganized experiences I've ever had. Initially, they called candidates one by one for the first round. When my name was called, I stepped in and was asked for a basic self-introduction, current salary, work experience, and notice period. The interviewer, Sunil, noted everything down without even making eye contact or acknowledging us properly. For the second round, a group of candidates, were asked to move to the first floor and wait. However, I wasn’t called along with the first batch that went upstairs. I assumed I'd be called once they were done — but to my surprise, I was called while still sitting in the lobby, even though the first-floor candidates were still waiting. The second-round interview involved basic questions about previous roles, family background, and hobbies. I answered all of them clearly. Still, I was unexpectedly rejected for these standard questions — with no feedback or reason given. Even more frustrating was what happened with my friend. He was called before me for the interview, but we later found out that the interviewer had not even received his interview summary. They then asked him to wait again. After hours of waiting with no communication, we had to approach them ourselves, only to be told we’d receive an update via email or phone. It’s been days, and there’s been no follow-up at all. This was truly a terrible experience. If you're going to invite candidates, at least be transparent and respectful of their time. People take time off, travel, and come with expectations — the least you can do is offer clarity and communication. Ghosting candidates after interviews is unprofessional. This entire process was disheartening and poorly managed.

      Interview questions [1]

      Question 1

      Self-intro, roles and responsibilities, family, hobbies.
      Answer question
      1