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      ADP

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      Technical Support Analyst Interview

      7 Feb 2013
      Anonymous employee
      Accepted offer

      Application

      I applied through an employee referral. I interviewed at ADP

      Interview

      A buddy of mine that was already working there told me about the position they had open. So I filled out my resume and walked it in. Two months later received a call to come in for intereview. Just basic questions tell me about yourself, past employment and so fourth. Then a week later received a call to come in for another interiew this time with Mgrs (2). Same typical questions about myself, past employment and questions on what I had experience with. A week later I received an offer.

      Interview questions [1]

      Question 1

      Interview was basic with no unexpected questions.
      Answer question
      2

      Other Technical Support Analyst interview reviews for ADP

      Technical Support Analyst Interview

      3 Oct 2021
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience

      Application

      I interviewed at ADP (New York, NY)

      Interview

      After applying on the company website, I promptly received an e-mail invitation to select a time to have a phone interview. Since the time times available were only evening, I selected 5:30p MST (the scheduling system specifically said all times were in MST, even though I am applying in Arizona where it is currently PST until November.) At 5:30 MST, I did not receive the interview call, so after 20 minutes I called their HR team to follow up. I was told that my recruiters interview was scheduled for 8:30p ET(6:30MST), even though both the E-mail confirmation and their HR recruiting website still said 5:30 MST. I shrugged it off assuming their scheduling platform was confused by Arizona time being currently aligned with PST instead of MST due to DLS time, and decided to wait until 8:30 ET. After waiting until 8:30 ET, I again did not receive a call or voicemail from the recruiter. When I called the HR recruiting office again at 8:50 ET, their office was closed. My best guess is there is a technical error in their scheduling system for Arizona because it does not adhere to daylight savings time, but either way the rep should have know that the department was closed at the supposed 8:30 ET interview slot.

      Technical Support Analyst Interview

      17 Nov 2017
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at ADP (Tempe, AZ) in Oct 2017

      Interview

      I had an interview with Truman and Scott. They were both great! I learned a lot about the position , and what a great company ADP is to work for!

      Interview questions [1]

      Question 1

      What are your strengths and weaknesses?
      Answer question
      2
      avatar
      ADP response
      8y
      Thank you for sharing your interview experience.

      Technical Support Analyst Interview

      13 Mar 2017
      Anonymous interview candidate
      Tempe, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at ADP (Tempe, AZ) in Mar 2017

      Interview

      Met with two managers in an office and discussed the Technical Support Analyst position. I was then asked multiple questions about myself and my experiences and how I have resolved questions / issues in the past.

      Interview questions [1]

      Question 1

      I was asked to give an example of how I resolved a technical support issue and assisted my customer.
      Answer question
      avatar
      ADP response
      9y
      Thank you for the review of your interview experience.

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