I applied through a recruiter. The process took 6 weeks. I interviewed at ADP (Phoenix, AZ) in Oct 2018
Interview
An internal recruiter contacted me about the opportunity. I had a phone interview with her and then was brought in to meet with the hiring committee. A couple of weeks later I was scheduled for a phone interview with two additional people. One was the technical specialist. There were technical difficulties, which turned out to be due to one of the interviewers, causing me to have problems hearing the questions I was being grilled on. I was nervous because I really wanted the position and knew I might not be as strong on some of the technical items; but, I was ensured by the interviewer that they were simply trying to determine what level they would bring me in and that they didn’t expect anyone to know all of the information. Further, she informed me much of the information would be provided in the form of cheat sheets in addition to the in-depth training provided. I didn’t hear back for another couple of weeks. I reached out to the recruiter who informed me I was on her list of people to call back that day. They had decided I didn’t possess the technical knowledge for that particular position. Although, she said everyone liked me and thought I was an excellent fit for ADP. Additionally, she said I was a good fit for an implementation consultant position in a different area. She invited me to continue submitting applications and asked if there were any opportunities I was interested in. I gave her some feedback about the technical issues we had on the last call and she was going to look into it and get some additional feedback. I never heard another word from her. I have reached out and left her messages about my strong interest in working at ADP. This process started in October 2018. It is now January, I have applied for other opportunities, reached out to the recruiter and one of the hiring managers, but no one has responded. Quite disheartening.
Thank you for sharing your insights into the interview experience and we apologize that your experience was negative. We aim for a professional experience in every interview session. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.
Other Implementation Consultant interview reviews for ADP
Screening with talent acquisition person that was thirty minutes, I had a phone interview for an hour then an in person interview.None of the people were the same except the original recruiter throughout the process
I applied online and completed online hire View video response .two weeks later.The hiring manager contacted me to ask follow-up questions about my experience and skills. He mentioned that I would have an assessment to complete and assured me that I would receive a follow-up within three days. He also informed me that I could reach out using the 1-800 number for any inquiries.
After a week without a response, I called the 1-800 number. They told me I had passed the assessment and advised me to check my email for the next steps. However, the next steps never arrived, and my application status still showed "in progress" three weeks later. I felt ghosted with no feedback or consideration, especially after putting time into that assessment.
I found it unacceptable to be left without communication. The 1-800 line wasn't helpful either; they kept telling me to watch my email. Overall, the lack of communication and feedback was very frustrating.
