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      AMR

      Part of Global Medical Response

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      AMR interviewsAMR Call Receiving Operator interviewsAMR interview


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      Call Receiving Operator Interview

      13 Nov 2009
      Anonymous employee
      Modesto, CA

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      Application

      I applied online. The process took 3 months. I interviewed at AMR (Modesto, CA) in Mar 2009

      Interview

      Began with submitting resume. Top 100 people selected out of 350 applicants. Top 100 people invited to attend an "open house", that included a presentation on the company, a description of the job, and a tour of the dispatch facility. After the tour, short one on one interviews were conducted. After these interviews, I took a skills test that basically covered some medical terminology, map reading, simple math, ability to follow directions, and an examination about local geography - main highways/roadways, cities, major waterways, etc. Was invited back for next interview, which was a group interview with the trainer, communications supervisors, and communications training officers. I was then given another skills test. I was then invited back to take a computer test that was a comprehensive evaluation of ability to multi task, remember details, keep information in order, and more. Then there was another interview with the director of the center. The office is very modern, with nice breakrooms, vending machines, and microwaves and refrigerators. Most of the people are nice, but a tad cliquey. Some of the dispatchers treat newbies with complete disdain. Others are more helpful, but still a little less than approachable. All in all, nearly four months from date of resume submission to date of start. Very long, very drawn out. They said that in the past they didn't do a good enough job of making sure that people really understood what the job was, and that they had lost too many people once they realized what they would be doing.

      Interview questions [1]

      Question 1

      Part of the computer testing is designed to be a failure - they leave you in a room alone, and tell you not to take notes. part of the test consists of them reading out VIN like sequences of letters and numbers (about 15/16 charecters)
      1 Answer
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      Helping Hands Home Care
      4.1★Compensation and benefits