I applied online. The process took 2 weeks. I interviewed at ASDA (Manchester, England) in Sept 2014
Interview
Invited to assessment centre. There were around 10 candidates. Assessment centre included interactive games. We were given balloons and sticks and were told to make animals that we want to be, and worked in groups to make up a story. Then we were invited to the shop floor and arranged tasks to try. The process took a whole day followed by interviews in the following week. Interview was pretty easy, basically customer service related questions. Interview lasted for 20 minutes.
Ok. A lot of questions though and they don’t really seem relevant to the position. Not sure why you get asked when you’ve gone above and beyond to be honest
Farnborough, Hampshire, South East England, England
Accepted offer
Positive experience
Easy interview
Application
I interviewed at ASDA (Farnborough, Hampshire, South East England, England)
Interview
Basic questions of favourite item, what good customer service is, team work tasks to complete in a group, when available work sheet, very simple then range a few days later for on boarding
Group session (team building, think we had to make a model etc) followed by short individual interview. There was also bag packing for 20 minute, checking interaction with public etc. It was all fine.
Interview questions [1]
Question 1
When have I gone above and beyond to provide excellent customer service?