53% would recommend to a friend
(9313 total reviews)
Lord Stuart Rose | Mohsin Issa CBE | Zuber Issa CBE
52% approve of CEO
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The pay is good and some of the staff really know how to team play." (in 785 reviews)
- "Colleagues are friendly and somehow manage to struggle on despite the huge pressures placed on them." (in 694 reviews)
- "The people I worked with were nice and the pay was going up to 8.50 as a basic which is great." (in 479 reviews)
- "Staff are friendly and made lots off outside work friends" (in 382 reviews)
- "good benefits and meet new people everyday" (in 168 reviews)
- "Poor management and lots of work if you get an understaffed department" (in 725 reviews)
- "We had another bad manager but they would at least help us if were struggling." (in 393 reviews)
- "long hours and back pain" (in 390 reviews)
- "No training is provided for these though then you're looked at a bit foolishly for not knowing what to do." (in 99 reviews)
- "No work life balance if you want to advance your career or keep your job." (in 91 reviews)
Found 9,313 of over 10K reviews
Updated 3 Dec 2023
- Most Recent
- Highest Rating
- Lowest Rating
- 2.029 Nov 2023Multiple PositionsFormer Employee, more than 8 years
Can change departments or stores relatively easily. Can sometimes get contract hours that suits home life.
They reward bullying behaviour, even from customers. Don't back up colleagues in this situation or when doing challenge 25. Very clique-y. Most managers and section leaders don't listen or care. Take advantage of your flexibility. Try to get you to work when you are ill or injured and make you feel bad for being off. Refusing holidays then giving the same day to someone else.
- 1.011 Nov 2023Chilled Night ColleagueFormer Employee, more than 8 yearsSouthampton, England
Not much … Discount card, double discount randomly throughout the year …
Extremely poor management of business, zero training on anything, if they do train you they just show a “video” to cover themselves… management swear & shout at employees all the time, bullying toxic work environment, little to no thanks at all for hard work, section leaders stand clapping hands shouting (and swearing) at colleagues to work faster whilst doing nothing, double standards by managers over everything, shop is always a mess, no handovers, colleagues disciplined over thing’s management do all the time, management have no clue of their own company policy at all, rude obnoxious senior management, management will walk past you like you don’t exist! (Happened daily for 8 years) no help at all, they forge info on feedback to make themselves look good, corruption is rife within this company. If I could give zero stars I would. Ageist company, only interested in employing students or young people they can “mould” to the Asda way (I got told that by a manager) problem is the younger people don’t take the abuse & just walk out after a week or so !!1
- 3.026 Sept 2023Checkout AssistantFormer Employee
with the london premium the pay is good for what it is. sometimes you meet quite sweet shoppers, especially in the mornings. There was not a "customer is always right" attitude, which gave a good support network when dealing with unreasonable customers. My line managers were really great despite the pressures they faced (more in the cons)
I met some of the worst of humanity in that store. Constant anger, constant entitlement. Customers think you're worse than dirt for daring to work there, and regard you with real suspicion. Not only that, the upper management were tyrannical, and used to scream at the line managers infront of staff. One lady used to wait till it got quiet to berate people for standing around....at the self service tills. There was a lot of micromanaging and unreasonable expectations. The head office had no idea how the shop ran, which is embarrassing. They never hired enough staff so there were never enough tills open. They expected us to guard the 30p bags in a way that made customers irate and just felt cruel in a cost of living crisis. The security boss made scan and go checks near constant, which was time consuming and unnecessary, especially as the technology is outdated and buggy. I can't speak for all stores but I think these are pretty common problems.
- 2.018 Nov 2023Night ManagerFormer Employee, less than 1 yearSutton in Ashfield, England
Okay salary, plus night rate and Sunday rate.
-Rotas inconsistent, not always 4 on 4 off. -Always expected to achieve the unachievable due to not enough staff, your expected to accept deliveries, manage the night team, sort the rubbish out, leave a tidy shop, land promotions/briefs using night reasource and put all the overstocks into a full, untidy warehouse with little to no room between 10pm & 8am! The store/business is a very negative and hostile environment, you will never get a well done/thank you just a why wasn't this done!
- 2.028 Nov 2023Home Shopping PickerCurrent Employee, more than 1 yearEdinburgh, Scotland
Some good staff, 10% discount card
For the past 18 months less staff are to do more. Constant cut backs, work load increasing to cover staff that leave and aren’t replaced. Pick speed put up substantially
- 2.025 Nov 2023Team LeaderFormer Employee
When your shift is over you can go home.
The new owners are terrible, staff morale at an all tiem low. The bonus has been removed, every time the company gives you something, they take something else away. Union protection by the GMB is non-existant, so ASDA do whatever they want. Incredibly shortstaffed, no help from some managers and has become a very negative place to work. Avoid, avoid, avoid...there is other jobs out there
- 3.01 Dec 2023Online Order AssistantFormer Employee, less than 1 yearCanterbury, England
Good pay and extra pay during the night time
Demanding. Everything is based on targets and as a result, the staff put so much pressure on you. Theres only 30 minutes break for a long shift. The staff room was cold and miserable
- 1.015 Nov 2023Checkout AssistantFormer Employee, more than 3 yearsRawtenstall, England
only pro is working with kind colleagues, and being able to gain more confidence in talking to customers as there are many customer problems.
Problems with machines, no care for colleagues, no care for colleague opinions on trying to make the store better, bullying from managers, managers don't follow policies unless it is in their favour, managers don't stick up for colleagues in difficult situations with customers, useless tactics for customers are pushed such as using self checkouts when customers dont want to, dont get proper training, dont get proper cleaning equipment, the colleague equipment is either broken or missing, zero benefits and don't get bonuses either.
ASDA Reviews FAQs
ASDA has an overall rating of 3.4 out of 5, based on over 10,109 reviews left anonymously by employees. 53% of employees would recommend working at ASDA to a friend and 40% have a positive outlook for the business. This rating has been stable over the past 12 months.
53% of ASDA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ASDA 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.