ASDA Reviews

Updated 14 May 2021

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3.6
64%
Recommend to a Friend
75%
Approve of CEO
ASDA CEO Roger Burnley
Roger Burnley
842 Ratings
Pros
  • "good pay and benefits and stuff(in 275 reviews)

  • "Flexible working hours around learning(in 211 reviews)

  • Cons
  • "If the big boss is unhappy managers will take it out on section leaders who will take it out on staff(in 184 reviews)

  • "Long hours, shifts can be up to 8 hours(in 178 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Excellent

      3 Nov 2020 - Lead Designer in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, excellent development resources

      Cons

      None that I have experienced

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    2. 5.0
      Former Employee

      Buyer

      28 Apr 2021 - Buyer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job to do for money

      Cons

      No cons for this work

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    3. 4.0
      Former Employee, more than 1 year

      Great building and perks

      17 Feb 2021 - Merchandising Assistant in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent building to work in. The canteen offers a massive range of food, freshly cooked. There are several places to go if you need a break, including a small coffee shop at the top of the building. You are encouraged to take time out, with the company offering many talks from outsiders, yoga classes, dry cleaning, a hairdresser etc. Company shop is excellent. Many options to better yourself with courses you can book yourself in to. A diverse range of people and skills. Senior management approachable. Transparent weekly huddles to let staff know how the company is performing. Employees tend to stay once they are in. Encouraged to move around and change roles to learn different areas of the business. Would work there again as the benefits are brilliant.

      Cons

      Many of the roles are very high pressure to save money, hence the company benefits to compensate for mental health. There are some characters that have worked there for years that are known for bullyboy tactics and that is overlooked due to them being great at their job. In my 2 years there I saw many people crying due to the pressure and being spoke to quite badly, resulting in flurries of people leaving. You can be at the company years, absolutely brilliant at your iob, and meet all your targets, but if you don't put your face around and purposefully socialise with top management, promotions are denied. It's part of the "asda way".

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      2 people found this review helpful
    4. 4.0
      Former Employee

      Good company to work at

      3 May 2021 - Customer Service in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Managers are kind, informative, and helpful. They take the time needed to familiarise you with your job duties, catering primarily to student workers. They train you from the beginning and work with you until the end, ensuring you are equipped with valuable skills by the end of your journey with them. It is a great environment to work in, challenging yet exciting, and I thoroughly enjoyed my time there.

      Cons

      Sometimes tasks were not explained properly, leading to a few mistakes when I was a new employee, but it was resolved.

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    5. 4.0
      Current Employee

      Flexible

      14 May 2021 - Delivery Driver in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy. Big breaks on most days.

      Cons

      Can be boring. Working alone

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    6. 4.0
      Current Employee, more than 3 years

      Good if you work with nice people

      11 May 2021 - Chilled Colleague in Worthing, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job, don’t have to worry about the job when you go home. Pay was decent for retail.

      Cons

      Customers are rude, some management had favourites and if you weren’t their favourite it wasn’t great to work there. Can be a bit boring.

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    7. 1.0
      Former Employee, more than 1 year

      Horrendous work culture

      15 Mar 2021 - Store Colleague in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Many hours - Sometime a yearly bonus

      Cons

      Note that this may not apply to all stores. Just my personal experience with one store and what I took away from the experience. - managers are driven by profit - managers don't have a regard for staffs personal life and availability, it is expected for you to be available even though you say that you are not - it is is expected that you do more hours than what you are contracted to do because Asda doesn't want to give full time contracts. Doesn't benefit them and having full time staff makes, them loose money (due to more rights to those staff) so part time workers tend to be pressured to do overtime. - when staff whom were contracted to do nearly full time left, a replacement would not be hired. For example we had a full time staff leave and they were still not replaced even after a year has passed causing the current staff to substitute in to cover their shift. At some point other staff left and I ended up doing a job which would need 2 and half number of staff to complete. If you don't complete it you are viewed as lazy or not motivated. The blame is placed on staff even though everyone is requesting for more staff to be hired. I've worked for other retailers for many years and this one gave me a lot of anxiety and stress.

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      1 person found this review helpful
    8. 3.0
      Former Employee, less than 1 year

      Overall Job

      6 Apr 2021 - Night Shift Stock Replenishment in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything was straight forward Co-workers were easy to work with Good pay

      Cons

      Management pressured you to do as much work as possible, even if you had all your work done They are not as organised as they should of been in terms of giving out shifts Not enough training in terms of using different equipment and working in different areas of the store

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    9. 4.0
      Current Employee, more than 3 years

      Good role with options to progress

      22 Apr 2021 - Customer Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generally there's a good working culture at Asda with emphasis on supporting each other. There are always opportunities to take on more roles if you're up for a more technical challenge, and it's stress-free -- touch wood.

      Cons

      The pay rate is competitive but not class-leading, the online portal to book holidays and check payslips is a real pain in the backside sometimes, and occasionally hard work can go unrecognised. Extra pay on Sundays and most bank holidays isn't a thing.

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    10. 4.0
      Former Employee

      Decent

      13 May 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people and friendly environment

      Cons

      Management doesn’t listen to employees

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    Viewing 1 - 10 of 4,650 Reviews
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