I had a friend of mine who was working for an Apple retail store put my resume through. Two weeks after she submitted it I got an email from Apple about a hiring event for employee referrals. This first round was a group interview in which case the objective is to make yourself as visible as possible - always answer or ask questions, shyness will not get you noticed. The last part of this group interview was being grouped into smaller groups where we had to create a presentation on an apple product for a specific mock customer. About a week after this initial interview I was called back for an interview with an HR rep and store leader where they asked me questions about myself, why I wanted to work for Apple, and how I deliver great customer service. They interviewers were very warm and friendly, and everybody there seemed to be just excited to work there. The environment was very welcoming. I am waiting to here back from them - I think there is another stage of this interview process to get through. If things don't work out, I still am satisfied with the great experience I've had with the company thus far. Plus, their benefits package sounds pretty kick-ass.