I found out about the job opportunity via Abdul Savage, an Apple Recruiter who spoke in one my classes at the University of Georgia. He provided the class with a link to an online application to the Apple AHA position. I filled out the application and submitted it. Within a few days, I received an E-Mail from Apple Recruiting with a link to a questionnaire. The questionnaire asked basic questions about problem-solving and personal experiences. I filled out the questionnaire and submitted it. A few days later, I was invited to attend an information session, which "is required for you to move on to the next step in the hiring process." It turned out (after E-Mail exchanges) that Abdul Savage, the Apple Recruiter who spoke in my class, already gave an information session during his talk (which is rare) and this requirement was thus already fulfilled. Around a week or so later, I received an E-Mail from Apple asking me to make a Skype interview appointment via online website form. I filled it out, and I had about a week to prepare. The interview was very casual. I spoke with a woman who asked questions about customer service experience and hypothetical situations. She asked about how I would balance schoolwork with the job, whether I knew certain criteria applicants had to meet for the position, and whether I had any past experience with receiving customer service. I am currently waiting for a response, which my interviewer told me I would receive within 3 weeks. Next week it will have been 3 weeks.

Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there