asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Accepted offer
Positive experience
Average interview
Application
I applied through a recruiter. The process took 3 weeks. I interviewed at Apple (Augusta, GA)
Interview
I applied online through a job search engine. I was contacted in one week. It was a phone interview. They asked basic tech related questions. I was then told that a follow up interview will take place. This next interview was via Facetime. The interviewer was friendly. Again some basic tech questions. A third interview was held after which I was notified that I will hear from the first interviewer if accepted. All interviews consisted of the same basic technical questions and some role playing regarding everyday technical issues and how to handle them.
Interview questions [1]
Question 1
Explain to a 8 year old what a modem/router is and it's functions.
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Interview questions [1]
Question 1
How capable is your at home environment of catering to an advisor work position