Customer Adviser applicants have rated the interview process at B&Q with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Adviser roles take an average of 19 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at B&Q overall takes an average of 13 days.
Common stages of the interview process at B&Q as a Customer Adviser according to 5 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 33%
Personality test: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at B&Q (Liverpool, England) in Nov 2018
Interview
having missed the group interview, I was invited back for a 1 on 1 interview with a department manager. It was a relaxed interview and the manager was very helpful and paid full attention to what I said. After the interview he called me to offer me the job.
Started with phone interview then invited to interview in store. Interested in previous customer service experience and the values of the company. Had one to one 8nterview and also group session presumably to find out how much of a team player..
I applied online. The process took 1 week. I interviewed at B&Q (Southampton, England) in Dec 2018
Interview
was asked to do a phone interview, was asked why I wanted the job. I was invited to an in store interview where there were like 6 other people. We did a Group activity and then one to one interview
Interview questions [1]
Question 1
When have you had to do something you’ve never done before