I applied online. The process took 3 days. I interviewed at BMO Financial Group (Mississauga, ON) in Oct 2014
Interview
1. digital interview
1. cross sell product
2. handle multiple task while using computer software
3. how to handle customers rejection
4. what do you do to contribute to a team success?
5. How to handle constructive information?
2. Assessment- telephone simulation
3. phone interview
4. in-person interview
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Dec 2018
Interview
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Feb 2018
Interview
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
I applied through an employee referral. I interviewed at BMO Financial Group (Montreal, QC)
Interview
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Interview questions [1]
Question 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.
