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      BMO Financial Group

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      Customer Service Representative Interview

      16 Oct 2015
      Anonymous employee
      Merlin, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Merlin, ON) in Apr 2015

      Interview

      The interview was done by phone and was very time consuming. I had worked for BMO for 44 years and when I retired I did tell them if they were ever stuck I could come back and being a manager I knew the paperwork had to be done properly so there would not be a problem to bring me back part time. Well it was not done properly and I had to do interview/screening and training as if I were a new hire. Needless to say it was frustrating for me as well as the branch that had one of their staff members off sick

      Interview questions [1]

      Question 1

      why was I the right person for this opening
      1 Answer
      2

      Other Customer Service Representative interview reviews for BMO Financial Group

      Customer Service Representative Interview

      11 Jun 2026
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at BMO Financial Group (Toronto, ON)

      Interview

      I received an email from BMO inviting me to complete a video interview by BMO by a certain deadline after applying online with my resume & cover letter on BMO's career Workday website. The video interview presented questions one by one & I'd to record a response for each question. For each question, I've a max. of 3 attempts to record & answer it.

      Interview questions [1]

      Question 1

      Why are you interested in the role and a career with BMO?
      Answer question

      Customer Service Representative (CSR) Interview

      1 Jun 2026
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at BMO Financial Group (London, ON)

      Interview

      Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.

      Interview questions [1]

      Question 1

      Tell me about yourself. What made you want to apply.
      Answer question
      1

      Customer Service Representative Interview

      13 May 2026
      Anonymous interview candidate
      Thornhill, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Thornhill, ON)

      Interview

      Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)

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