I applied online. I interviewed at BMO Financial Group in Nov 2015
Interview
I applied online and received an email for a video interview. I did the video interview and then they asked me to do an online stimulation test. I successfully completed that and now awaiting for their reply.
Interview questions [1]
Question 1
Describe an experience when you cross sold a product, Describe a time when you received a customer complaint, What is important about doing a sale etc. The stimulation part teaches you things and then tests you on being an agent and also asks other personality questions.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Dec 2018
Interview
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Feb 2018
Interview
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
I applied through an employee referral. I interviewed at BMO Financial Group (Montreal, QC)
Interview
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Interview questions [1]
Question 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.
