Glassdoor users rated their interview experience at Bailey & Sage as 50% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Assistant and Shift Leader rated their interviews as the hardest, whereas interviews for Customer Assistant and Shift Leader roles were rated as the easiest.
I had a video interview for a customer service role and was surprised by how excessive the process was. Despite my experience at Waitrose and Fortnum & Mason, Bailey & Sage expected a three‑stage process including a trial shift that felt like unpaid labour. I didn’t progress past the first stage, but the whole approach felt disproportionate for the role and ultimately off‑putting
Interview questions [1]
Question 1
Why Bailey & Sage? Describe a time you handled an angry customer?
Professional, quiq replies. Good experience trough out . During interviews they are all very kind , you don't feel intimidated or nervous .the questions are mostly customer service focused. Interviews have 3 stages , I enjoyed the experience .
Interview questions [1]
Question 1
How you handled a difficult customer , STAR method answer is what they are looking for .