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      Bank of America

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      Sales and Service Specialist Interview

      28 Oct 2011
      Anonymous interview candidate
      San Francisco, CA

      Other Sales and Service Specialist interview reviews for Bank of America

      Sales and Service Specialist Interview

      29 Jun 2021
      Anonymous employee
      San Francisco, CA
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      The process took 1+ week. I interviewed at Bank of America (San Francisco, CA) in Oct 2011

      Interview

      >I applied for the Sales and Specialist Position online and was prompted to do a skill and personality test. >recruiter at the head quarters called me and scheduled me for a phone interview with the local recruiter. >passed the phone interview and was invited to a 1:1 interview with the branch manager >2 days after the interview I was called by another recruiter stating that they are doing the employment verification, background check i assume. he stated that I would get a call from the recruiter the next day or two. > i never get the call. It has been a 8 days since my interview. Preparation tips: A lot of questions stated on this website DID came up. I was super prepared and the interviewers were a pleasure to deal with. My 1:1 interview lasted 50 minutes and i walked out confident that I got the job. however, it seems like there were someone who did even better.I believe that all candidates chosen have similar qualifications. 1:1 is where your personality really counts. good luck on your interview, certainly be yourself.

      Interview questions [5]

      Question 1

      Why BofA
      Answer question

      Question 2

      Why did you choose this field?
      Answer question

      Question 3

      How do you deal with an angry customer?
      Answer question

      Question 4

      what are your long term plans?
      Answer question

      Question 5

      Tell me about your customer service experience.
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Bank of America (San Francisco, CA) in Sept 2017

      Interview

      Straightforward, they get to the point of how strong is your customer service kung-fu and what your sales record entails. They ask a lot of general bank questions to make sure you know your banking products. My manager also questioned me about my own interests and about myself to see if I would be a fit with the other coworkers. Great interview process overall.

      Interview questions [1]

      Question 1

      General questions, about yourself, hardest customer interaction, general bank product questions, role play sale scenarios.
      Answer question

      Sales & Service Specialist Interview

      11 Aug 2016
      Anonymous employee
      Brea, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Bank of America (Brea, CA) in Jul 2016

      Interview

      Interview process was fairly easy. Recruiter was very helpful all along the process. First it is a phone interview, then depending the outcome Recruiter will decide if you will move on to next step. I wished I was a bit more prepared. Not the hardest interview I've had.

      Interview questions [1]

      Question 1

      Where do you see yourself own 5 years?
      1 Answer

      Sales & Service Specialist Interview

      9 Mar 2016
      Anonymous interview candidate
      Jacksonville, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bank of America (Jacksonville, FL) in Feb 2016

      Interview

      The interview process was very basic. Only a phone interview so far. Asked many behavioral questions and asked in-depth questions on my resume. Seemed very average for a phone interview.

      Interview questions [1]

      Question 1

      Tell me about this past experience..
      Answer question