The process took 1 day. I interviewed at Bank of America (Pomona, CA) in Jun 2009
Interview
I was an internal candidate which made the application and interview process much easier. I was able to get coaching and advice from my manager and assistant manager who in turn actually reached out and recommended me to my Consumer Market Executive. I was able to interview with the CME that same day and had an assesment and phone interview with the recruiter that same day. Salary negotiation was a easier than I had expected and I actually received slightly more than I had asked for or expected.
Interview questions [1]
Question 1
How would you keep a customer from closing out his/her banking relationships with the bank?
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven
Interview questions [1]
Question 1
Name a time you had to help a client and it was difficult