Bazaarvoice Interview Questions | Glassdoor.co.uk

Bazaarvoice Interview Questions

Interviews at Bazaarvoice

219 Interview Reviews

Experience

Experience
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17%
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Getting an Interview

Getting an Interview
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  1. Helpful (3)  

    Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Bazaarvoice.

    Interview

    It was the worse interview process I ever had. Extremely lengthy 4-5 days, I had to take 3 vacations days and half days off my current job to complete their interviews. The panel interview was with 5 different people and 2 hours long. The video system they use is not Zoom and so out of date and unheard of, it drained my macbook pro battery and crashed my computer 1.5 hours into the interview. They told me to do the presentation the final round and said everyone liked me and they exceptionally wanted to hire me. The final round presentation the 3 pages of paper had no instructions or clear expectations on what the presentation should be on. It said convince the brand to send x amount of units to the warehouse. I went above and beyond and worked days on my presentation and after I gave the demo to them, the hiring manager said they wanted something more casual like a conversation with the brand and not something too formal. But the 3 pages of guidelines said to "convince the brand to send you the product and units." It was so unfair and vague, a new applicant does not know your brand tone and how formal or informal you want a presentation. Most companies want top notch presentations and this company wanted a casual conversation with jokes instead. How is the applicant supposed to know that? I regret interviewing for this company I lost so many vacation days and they were so old fashioned and shady about everything. They don't even use zoom for virtual meets they use an unheard of video webpage looked like myspace. I am so glad I didn't join this company the universe had my back.

    Interview Questions

    Bazaarvoice Response

    8 Feb 2021 – Head of Talent

    Thank you for sharing your experience and I am sorry you came away with a negative impression. We have moved all of our presentations to MS Teams in the last month or so which has led to a much smoother experience. On the final round presentations we realise that these tasks can be testing and do require some prep time so we are very grateful for all the effort candidates put in. A conversational tone where candidates are asking questions to a mock client and gathering information as well as leading the discussion are often received well by the team but other approaches can be just as effective. I wish you all the luck in your job search.


  2.  

    Executive Assistant Interview

    Anonymous Interview Candidate in Austin, TX (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Bazaarvoice (Austin, TX (US)) in January 2021.

    Interview

    This was the most unprofessional interview process of my career. I interviewed with the recruiter in November 2020. He told me he would contact me by the end of the day with next steps. I never heard from him again, even after I sent a follow-up email.

    Fast forward to January 2021, that's TWO MONTHS later and I received an email from the recruiter at 1:11 am wanting to urgently schedule me for second round interviews. He scheduled me for FOUR HOURS of consecutive interviews....I feel I do okay, but I hear nothing. Not even a canned rejection letter. It appears I have been ghosted....again.

    Interview Questions

    • Grit, intelligence, curiosity, coachable....how would you stack those words to describe yourself?   Answer Question

    Bazaarvoice Response

    9 Feb 2021 – Head of Talent

    Thank you for sharing your feedback and I am sorry your experience has not been a good one. I have looked into the circumstances surrounding this role and taken steps to ensure we do not repeat this for other candidates in the future.

  3. Helpful (1)  

    Associate Account Director Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Bazaarvoice.

    Interview

    The hiring manager was dismissive and judgemental. After I experienced two layoffs, she was uninterested although I was more than qualified for the job. Very judgemental considering the state of the world. At the end of the call, I asked questions about the role and the company. In the middle of asking a question, she cut me off and said she had another meeting and never offered to answer my questions via email. She also asked me to choose between sales and marketing as a passion. People have multiple passions in life.

    Interview Questions

    Bazaarvoice Response

    7 Jan 2021 – Head of Talent

    Thank you for taking the time to give us feedback and I am sorry your experience was not a positive one. Your comments are being looked into and I am working with the team to ensure this experience is not repeated for another candidate.


  4.  

    Sales Development Representative Interview

    Anonymous Interview Candidate in Austin, TX (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Bazaarvoice (Austin, TX (US)) in December 2020.

    Interview

    I was referred in by someone who works there. I got set up with a screening call which went well. Then I did a mock email to a client as an assignment from the recruiter. From there I was passed onto a manager for a phone interview. It felt a little off to me, like maybe he wasn't prepared or I just wasn't saying what he wanted to hear.

    Interview Questions

    • Basic 'tell me about yourself'
      What stuck out to you about Bazaarvoice?
      What is a new skill you learned in the past year and why did you learn it? (from screening call)   Answer Question

    Bazaarvoice Response

    25 Jan 2021 – Head of Talent

    Thank you for taking the time to give feedback on your experience. We'd welcome the chance to hear from you again in the future should the opportunity arise.


  5. Helpful (1)  

    Program Manager Interview

    Anonymous Interview Candidate in Austin, TX (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Bazaarvoice (Austin, TX (US)) in November 2020.

    Interview

    The interview was good but the definition of the role seemed to be a bit off. After speaking about it with the hiring manager, it was more of a Scrum role and a business software ownership role.

    Interview Questions

    • - Name a time where you supported a program and what data driven results did you see?   Answer Question

    Bazaarvoice Response

    19 Feb 2021 – Head of Talent

    Thank you for taking the time to share feedback. Your comment is noted on the spec...we'll take a look at that. Please do keep us in mind for the future.


  6.  

    Solutions Consultant Interview

    Anonymous Interview Candidate in Austin, TX (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Bazaarvoice (Austin, TX (US)) in July 2020.

    Interview

    Pretty typical interview process for a sales engineering type of role. Heard from a recruiter a week or two after applying online. Then the hiring manager. Then a colleague on the same team. Then a sales demo/presentation for several folks from sales and technology teams.

    I thought the whole thing went pretty well. They kept the process moving and were pretty communicative about next steps, even as they passed me between a couple of different recruiting contacts.

    All of the conversations I had were great. Answered all of my questions, really open and honest about the company and the relevant teams. Very casual and friendly opportunities to get to know each other via phone and video calls. Though I did feel like the calls were cut a little short sometimes (I think 45 mins is a good interview duration, but I like to ask a lot of questions).

    The last step was a mock sales presentation, which is ubiquitous in the sales hiring process. They gave me a project brief to introduce the scenario, and unlike other companies I've interviewed with, the document was adequately descriptive, helpful, and included everything I needed to get started. But they also scheduled a call with the hiring manager to go over any questions and help me prepare; he gave me some good tips about my audience and what they would want to see, emphasizing that he wanted me to succeed. They also suggested a reasonable time limit (5 hours) for preparation, so I didn't feel like I was actually expected to do someone else's work for free, which is how this type of thing seems sometimes.

    Demo day came, and I gave it my best shot. I dealt with a few technical hiccups, and maybe I failed to put all of my true personality into it that day, but the audience was patient, engaged, and supportive. They listened to my pitch, played their assigned roles, and gave really good feedback afterward. I would have loved to join that SC team, but in the end, the recruiter called the following week to let me know they had chosen a different candidate. No hard feelings.

    Interview Questions

    • The demo project was just "Pretend you're presenting to executives from potential customer X. Here are some assumptions from previous conversations. Run some technical discovery, demonstrate our product, and manage time & objections. Use any medium you want for the presentation. Here's some relevant product documentation to focus on, and here's a couple of existing customer pages you can use to demonstrate Bazaarvoice reviews and ratings. Don't go into the weeds, and don't go over the time limit."   Answer Question
    • I don't remember the specific questions, but they did mention that all candidates are asked the same short list of qualifying interview questions. Just standard technology and team/culture stuff.   Answer Question

    Bazaarvoice Response

    20 Aug 2020 – Head of Talent

    Thank you for taking the time to share feedback on your experience. Hopefully if another role comes up in the future that looks like a good fit for you we'd welcome to see a future application. But in the meantime best of luck with your search.


  7. Helpful (2)  

    Customer Success Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Bazaarvoice in June 2020.

    Interview

    Pretty standard process. Applied online and set up time to speak with their lead recruiter. I was very impressed and please with this conversation. One of the more knowledgable recruiters I have spoken with and I could tell he was very invested in his job. Convo went well and I was pretty much told I'd advance eon the spot.

    2nd Round was with a leader in the Success org. Very conversational with no gotcha questions.

    About 12 days passed and on a Sunday the recruiter reached out to give me some insight into what was going on. I appreciated the transparency but essentially it sounded like they did not have their stuff together and ended up giving preference to some internal candidates in the interview process and that they would have me interview for another team with open reqs. I was told to expect follow up the next week but that did not happen.

    I ended up being ghosted or forgotten about, which was pretty disappointing considering the current state of affairs with Covid and unemployment.

    Interview Questions

    • Why Bazaarvoice?
      Tell me what you know about what we do?   Answer Question

    Bazaarvoice Response

    30 Jul 2020 – Head of Talent

    Thank you for taking the time to give us the feedback on your experience. Seems like it everything was going well until the miss on our part with communication at the end. I am sorry we did not follow up after indicating that we would do so. I will flag with team and try and uncover what went on. I hope this would not deter you from applying again in the future.

  8.  

    Staff Software Engineer Interview

    Anonymous Employee in Austin, TX (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at Bazaarvoice (Austin, TX (US)) in March 2019.

    Interview

    TLDR: The coding problems consist of classical Cracking The Coding Interview stuff and no single problem was overly difficult. But I would still recommend to properly prepare since it’s a different beast to solve these problems on a whiteboard - even if they are a rather easy if you are sitting at home on your couch with your favorite IDE. Furthermore, be prepared to cover _a lot_ of topics: The interviewers (most of them are very experienced) asked me questions that covered everything from low-level data structure and implementation stuff to design, scalability, QA, DevOps, development methodologies and leadership. Last but not least: The recruiter I worked with (Michael) did an outstanding job - he was very engaged and kept me informed about every step in the process.

    Step 0: A recruiter got in touch with me on LinkedIn / initial call with the recruiter

    The interview process consisted of 7 steps:

    Step 1: Phone Interview with the Hiring Manager

    A roughly 45 minutes long phone interview with the hiring manager. This was actually a little bit tricky since I interviewed for 2 different roles at the same time. That made the conversation until the end of the interview process a little bit less straight forward compared to the case where you know exactly which role you are applying for.

    Step 2: Technical phone screen

    A software engineer administered a coding challenge via CodePair. It started with a fairly easy tree construction / processing exercise. The interviewer then incrementally added more requirements and asked some behavioral question in the end.

    Step 3 (on-site): 1 hour whiteboard coding session

    Two software engineers conducted a 1-hour whiteboard coding session that covered basic data structure stuff. While it was not too difficult, you should be confident writing compilable code on a whiteboard.

    Step 4 (on-site): 1 hour lunch with the hiring manager

    A (obviously) less technical session without any whiteboarding. Gave both me and the hiring manager a chance to talk in more detail about both roles. The hiring manager also asked a lot of process related questions: Which development methodology (e.g. Scrum vs Kanban) do I prefer and why? What is my take on TDD? Stuff like this.

    Step 5 (on-site): 1 hour whiteboard system design session

    One software engineer and a DevOps manager conducted a 1-hour whiteboard system design session. The task was to design a scalable web application. Should not be too difficult if you have done that before.

    Step 6 (on-site): 1 hour DevOps / QA Q&A session

    A 1 hour conversation with two DevOps / QA engineers. Boy, I don’t even recall how many topics we touched. Felt like we talked about every single topic you can discuss about in software engineering world.

    Step 7 (on-site): 1 hour whiteboard coding session

    Ironically, the initial task (some in-place string manipulation stuff) was the easiest problem I was given so far. But I made the mistake to define my test cases only as set of parameters (I did not write down the expected values). The result was that I had to keep track of two different things while manually debugging my code: What should the algorithm do vs. what does the algorithm do. This threw me off big time and I was not able to fully recover from my brain freeze (since at this time I did not really see the root cause). So I just struggled through it until the end.

    Interview Questions

    Bazaarvoice Response

    29 Mar 2019 – Head of Talent

    Thank you for your feedback on your interview process. I am very glad to hear it was a positive experience and that you have accepted our offer - best of luck and hopefully will get to meet you soon.


  9. Helpful (1)  

    Content Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    There was a written exam and an online interview followed by a phone interview and then an onsite visit to present a plan to a round table of team members and managers who were able to ask questions

    Interview Questions

    Bazaarvoice Response

    13 Feb 2019

    Thanks you for your comments. I am glad to see you have accepted the an offer so best of luck in your new role.


  10. Helpful (1)  

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    1. Phone - convo with recruiter.
    2. Phone - technical interview (remote coding was involved).
    3. On-site - four 1-on-1, 45-minute technical interviews with staff/senior engineers and a 2-on-1 lunch interview with management.
    4. Phone - negotiations with recruiter.

    Interview Questions

    • If you’ve built multiple, legitimate web apps, you’ll be fine. All challenges were fair, relevant, and fun.   Answer Question

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