Bulb Customer Service Representative interview questions
based on 2 ratings - Updated 31 Oct 2023
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Bulb interviews FAQs
Customer Service Representative applicants have rated the interview process at Bulb with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 43.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Bulb overall takes an average of 16 days.
Common stages of the interview process at Bulb as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
3 Stage interview - online assessment, telephone interview and formal interview. Online assessment was fairly easy. phone interview very casual and short. Formal interview was conducted remotely and consisted of ‘tell me a time’ questions.
Interview questions [1]
Question 1
Tell me about a time you’ve dealt with difficult customers
I applied online. The process took 3 weeks. I interviewed at Bulb (London, England) in Feb 2020
Interview
Initial call was friendly and thorough, but shut down around any talk of progression. There was mention of growth within the team but seems the focus was on filling seats short term which was disappointing.
Interview questions [1]
Question 1
Typical background and experience was discussed, but there was a greater weight given to difficult situations or customers. I got the sense that they were looking to fill out a complaints department or the like, which was a surprise.