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      CGI

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      Customer Service Interview

      3 Jun 2015
      Anonymous interview candidate
      Troy, AL
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at CGI (Troy, AL) in Jan 2015

      Interview

      Quick and mostly asked questions not related to the job. The job being customer service, answering phones, contacting the customers, helping and directing the customer. I only got asked one question pertaining to the job. "Do you have any experience in customer service?" The rest of the questions where "what were my life goals, and what if in the end I couldn't reach them. " Things such as "What was my dream job?" Maybe the interviewer was trying to get to know me but I think it should have been about the job and what I could do there, rather then asking if In 10 years I'm not where I want to be, what will I do. There should have been a question that said, "If you have to handle a difficult customer how would you handle it?"

      Interview questions [1]

      Question 1

      Where do you see yourself in 10 years, if the plan you have now doesn't work out?
      Answer question

      Other Customer Service interview reviews for CGI

      Customer Service Interview

      1 Aug 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at CGI

      Interview

      It was the regular interview process with standard questions. Situational description and experience related questions were asked. Tell us about a time when you did not get desirable results and how did you handle it. Most questions were customer service based.

      Interview questions [1]

      Question 1

      Tell us about a time....
      Answer question