I applied online. The process took 4 weeks. I interviewed at CVS Health in Nov 2022
Interview
I first spoke with a "employer recruiter" although I had applied off of their home website. They went over my resume and asked me basic questions- what my experience was. After they scheduled me an interview with another person- the office I'd be working for.
Interview questions [1]
Question 1
I don't remember exact questions, but it referenced my past employment and scenarios of what would you do.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
