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      Centene

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      Related searches: Centene reviews | Centene jobs | Centene salaries | Centene benefits | Centene conversations
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      Customer Service Advocate I Interview

      25 Jul 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Service Advocate I interview reviews for Centene

      Customer Service Advocate I Interview

      19 Aug 2023
      Anonymous employee
      Oklahoma City, OK
      Accepted offer

      Application

      I applied online. The process took 4 weeks. I interviewed at Centene in Jun 2025

      Interview

      I applied online on June 25th and received a request for a video interview on July 10th. I completed the interview the next day on July 11th. The process moved quickly—by July 14th, I received an offer letter, followed by a background check request on July 15th. On July 25th, I was notified that I had successfully passed the background check and was given an official start date. Overall, the experience was very smooth and well-organized. Communication was clear at every stage, and the turnaround time between each step was impressively fast. I had expected to have more interviews; I could have been lucky or gotten the right person but it wasn't difficult at all.

      Interview questions [1]

      Question 1

      Have you ever worked in a call center, and what type of metrics do you follow
      1 Answer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Centene (Oklahoma City, OK) in Aug 2023

      Interview

      Two interviews -First interview was a zoom call with the HR representative just doing a pre screening to see if the company and you are a good fit for each other. -Second interview was the Direct of Customer Service via Zoom video call. She asked basic STAR questions, & provided information regarding growth in the company.

      Interview questions [1]

      Question 1

      First interview was a zoom call with the HR representative just doing a pre screening to see if the company and you are a good fit for each other. Second interview was the Direct of Customer Service via Zoom video call. She asked basic STAR questions, & provided information regarding growth in the company.
      Answer question
      1