I applied online. I interviewed at Charles Schwab (Denver, CO) in Mar 2022
Interview
Phone call with a recruiter from Georgia for the Lone Tree, CO position. She asked why do you want to work for Schwab and behavioral questions during the interview process. Had to submit my reply twice through email just to confirm that I was interested in the position. The recruiter indicated that she missed my email, which makes me question what is the purpose of her role in the department if I am having to follow up throughout the entire process.
During the interview, the recruiter ended up hanging up the phone call after five minutes into the conversation stating that she needed to speak to her manager. Called back 2-3minutes later and stated she did not know why the call dropped.
Emailed her a week later to follow up on my job status for the next stage of the interview. She stated that my application was still being reviewed. A week later and no response.
Overall, the experience was unprofessional. I would not have taken the job offer if offered the position. The corporation might have a modern approach with their investing practices but promote an archaic and outdated way of getting to know possible future employees.
In the end, the recruiter made the entire process more than it should have been and seemed to be going through the motions just to collect a paycheck. This could be an indication of the company's cultural problems. To conclude, the entire process was a waste of time after hearing that the company wanted to hire graduates after completing their degrees at the university. Luckily, other options are available in Colorado with their competitors.
Interview questions [1]
Question 1
Why do you want to work for Schwab and behavioral questions.
A lot of STAR method questions during the phone screening. Did not pass , although I felt like my answers were good but not great I guess. Anyone know how they rate?
Interview questions [1]
Question 1
I think one was tell me about a time you dealt with a difficult task?
I applied online. The process took 4 weeks. I interviewed at Charles Schwab (Orlando, FL) in Mar 2026
Interview
Applied at the end of January, by second week of Feb I had phone interview, they moved me to another time since i wasn't able to start for March, but May (which initially i thought HR was not going to follow up and were going to discard my application). Went to second interview in person first week of March and HR called me the same day they wanted me. Process was long because of me, but if it wasn't like that, it would have only took 3-4 weeks. They contact you pretty fast and give you a bunch of resources to study for the interview, they even give you feedback on the initial screening phone interview at the beginning so you go prepared. They ask you STAR and Non-Star questions so be prepared to answer both. They probably asked me around 3 of each. They realized I like trading, so they asked for my knowledge about the financial markets but questions were not difficult, but don't worry about this, they asked because I put it on my resume literally. Interview lasted a 1hr and 40 min
Transparent. Screening interviewer was upfront that it was an intensive call center role and employees had a minimum 2-year (usually 3) placement before being able to transfer to a different role.
Interview questions [1]
Question 1
Roughly: how are you at dealing with angry customers?