I applied through an employee referral. The process took 1 week. I interviewed at Chase (Phoenix, AZ) in Aug 2013
Interview
It was a panel interview with 2-3 supervisors and trainers. They asked questions about you and your experience, then left the room and did a mock collections call. They basically lead you on the call to assess your ability to collect while providing great customer service. After the call they would come back into the room and discuss how you think the call went.
Interview questions [1]
Question 1
Tell us about a time you had to overcome rejection with a customer.
I applied online. The process took 2 weeks. I interviewed at Chase in Apr 2023
Interview
The interview process was seamless and felt like a conversation. I was able to also get feedback on questions that I asked as well and I loved that it wasn't extra long with repeated questions.
I applied through a recruiter. The process took 2 weeks. I interviewed at Chase (Maitland, FL) in Jul 2016
Interview
Easy normal no test length ty 15 week training applied then 1 on 1 then 5 step process all via email they will have you come on site if near close by or via the mail over all length y but it's worth the try my background stop the processed for me money order 600$ felony but sealed smh this will be on my fingerprfingerprint record for life..
I applied through an employee referral. The process took 3 days. I interviewed at Chase (Orlando, FL) in Sept 2015
Interview
Pretty easy, the usual schedule a few days ahead and ask customer service questions. But once you get hired, they are a pain, asking for 10 years of living and work history and you have to prov it.
Interview questions [1]
Question 1
Describe a time where you had to deal with an irate customer and what did you do to get past it.
