Crew Member applicants have rated the interview process at Chipotle with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Crew Member roles take an average of 2 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Chipotle overall takes an average of 5 days.
Common stages of the interview process at Chipotle as a Crew Member according to 11 Glassdoor interviews include:
One on one interview: 46%
Other: 15%
Skills test: 15%
Presentation: 8%
Phone interview: 8%
Group panel interview: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Chipotle (Glendale, CA) in Jun 2015
Interview
I applied online and received an email telling me the interview appointment the next day. The interview was done in a group. It wasn't at all serious and the managers tried their very best to make us comfortable. A manager would ask a question like "How would you handle a rude customer?" or "Describe yourself in one word" and we would answer individually. It's good to answer first because another person might unknowingly take your answer.
Easy, straight forward questions. Started as a group interview and ended up being offered the job along with 2 other people. It was very casual and no pressure. Interviewer was friendly.
Interview questions [1]
Question 1
Explain a time when you handled an upset customer?
Asked questions about what positions work best for you, why you want to work there, what makes you a good fit there, where you see yourself in 5 years. Very simple and open to answer any questions I had
I applied online. I interviewed at Chipotle (Los Angeles, CA) in May 2026
Interview
Very brief, was only asked a few questions. I felt a decision about not hiring me was made before the interviewer even sat down. I suspect the interviewer was not accustomed to interviewing and may actually only standing in for a manager that was not working that day