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Chipotle Reviews
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    Chipotle Reviews

    Updated 20 Jul 2019

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    Found 5531 reviews

    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    58%
    Recommend to a Friend
    70%
    Approve of CEO
    Brian Niccol
    450 Ratings
    Pros

    • "Free food 50% off days not working" (in 1015 reviews)

    • "Free meal when working and half off when not" (in 548 reviews)

    Cons

    • "Often overlooked, long hours on your feet" (in 187 reviews)

    • "It can be an exhausting fast paced environment" (in 186 reviews)

    More Pros and Cons

    1. "Chipotle Wardhour Street (Soho)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Member in London, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Chipotle full-time for less than a year

      Pros

      Good and really friendly team, The Manager Michail is absolutely lovely, engaging and shows a lot of respect to the team members. Same for the assistant Managers. That was unfortunately a short but really good experience for me.

      Cons

      Hard working, it can get exhausting but it’s not really a « cons » it’s just work.

      Chipotle2018-07-02

    2. "Cashier"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Chipotle

        Pros

        It was a summer job, so I got money

        Cons

        The work environment was unpleasant

        Advice to Management

        There is too much drama among employees

        Chipotle2018-11-11
        • Join the Chipotle team
        See Our Latest Jobs

      • "team member"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 

        I worked at Chipotle

        Pros

        free meal on shift for staff

        Cons

        no taking tips. a lot of micromanagement going on too

        Chipotle2018-08-18

      • "Concept great work not amazing"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook

        I have been working at Chipotle full-time

        Pros

        Hours can be communicated with manager so you can request day off without stress. Free meals as most of the companies Sometimes amazing work mates

        Cons

        Low pay, expecting you to do more and more but not giving anything to you.

        Advice to Management

        Listen to your staff they are your bonuses!

        Chipotle2018-06-02

      • "Okay but not for building a career"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Crew Member in London, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Chipotle full-time for more than a year

        Pros

        - you get always paid the right amount, even when you work overtime - they respect break time and encourage you to take it - free meals on shift

        Cons

        - very corporate culture - too much work for little money - too many "motivational" talks - a bit patronising

        Chipotle2017-08-12

      • "Good work environment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Crew Member in London, England
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Chipotle full-time for less than a year

        Pros

        Nice working environment, good possibility of promotion, friendly management

        Cons

        The salary was a bit low to be in London

        Chipotle2017-07-15

      • "Wonderful crew and amazing opportunity"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        Former Employee - Anonymous Employee 

        I worked at Chipotle part-time for more than a year

        Pros

        Chipotle offers its employees every chance to grow and advance within the company. My managers were always very flexible and understanding, whether it was in regards to shift changes, emergencies, or having a strenuous shift that left you drained. I worked at two different locations, one in California and one in Texas. My crew members became close friends and my managers (at all managerial levels) fostered strong bonds...

        Show More

        Cons

        I think the worst part was the rude customers. At the Texas location we were right across from a university and from that you sometimes had the rude and entitled college student or adult come in. And at the California location the store was located in a wealthy business and residential area which meant the average customers that came in had a different view of customer service. You learn to perfect your rage smile.

        Advice to Management

        Be patient with new employees. And stop hiring male back of house when you have perfectly capable women in the front of house who want to advance their skills and learn all areas of the store. I had to fight to get put on Grill for months while they continually hired fresh young guys who would quit after three days training on Grill and Prep.

        Chipotle2017-07-03

      • "Nice Place to Work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Crew Member in London, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Chipotle

        Pros

        The environment is amazing and the people is very nice,

        Cons

        The work is unbalanced. Some people work very hard and some of them no.

        Chipotle2016-05-16

      • "Crew Member"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I worked at Chipotle

        Pros

        Free Chipotle, nice people and a great place to work for a summer job

        Cons

        Everyone walks on egg shells about corporate policies

        Advice to Management

        A store environment should be engaging

        Chipotle2016-03-14
      • Helpful (1)

        "Backlashing"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Crew Member in London, England
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at Chipotle

        Pros

        For Pros I can mention only free food

        Cons

        * team - as much as they want to come out friendly no one was friendly to me * training- I was trained by one of the crew members who was always late for morning shift and never explained me why and how things are done. * Break- I never was told how long will the break be. Sometimes it was 30 min sometimes 15 * Characteristics- I started to work 2 days before my grandmother passed away which I explained to manager...

        Show More
        Chipotle2015-12-09
      Found 5531 reviews