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    Chipotle Reviews

    Updated 19 July 2018
    4,526 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Brian Niccol
    140 Ratings

    4,526 Employee Reviews

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    Pros

    • "Free food during every shift, 50% when not working" (in 806 reviews)

    • "They even give us a free meal on shift & 50% off while off the clock" (in 461 reviews)

    Cons

    • "a lot of work , bot easy to move up" (in 75 reviews)

    • "The pay for the amount of work you have to do doesn't really match up" (in 71 reviews)

    More Pros and Cons

    1. "Chipotle Wardhour Street (Soho)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in London, England
      Former Employee - Team Member in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Chipotle full-time (Less than a year)

      Pros

      Good and really friendly team, The Manager Michail is absolutely lovely, engaging and shows a lot of respect to the team members. Same for the assistant Managers. That was unfortunately a short but really good experience for me.

      Cons

      Hard working, it can get exhausting but it’s not really a « cons » it’s just work.

    2. "Concept great work not amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook

      I have been working at Chipotle full-time

      Pros

      Hours can be communicated with manager so you can request day off without stress.
      Free meals as most of the companies
      Sometimes amazing work mates

      Cons

      Low pay, expecting you to do more and more but not giving anything to you.

      Advice to Management

      Listen to your staff they are your bonuses!

      3. Join the Chipotle team
      See Our Latest Jobs

    3. "Okay but not for building a career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Crew Member in London, England
      Former Employee - Crew Member in London, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Chipotle full-time (More than a year)

      Pros

      - you get always paid the right amount, even when you work overtime
      - they respect break time and encourage you to take it
      - free meals on shift

      Cons

      - very corporate culture
      - too much work for little money
      - too many "motivational" talks - a bit patronising

    4. "Good work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Crew Member in London, England
      Former Employee - Crew Member in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Chipotle full-time (Less than a year)

      Pros

      Nice working environment, good possibility of promotion, friendly management

      Cons

      The salary was a bit low to be in London

    5. "Wonderful crew and amazing opportunity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Chipotle part-time (More than a year)

      Pros

      Chipotle offers its employees every chance to grow and advance within the company. My managers were always very flexible and understanding, whether it was in regards to shift changes, emergencies, or having a strenuous shift that left you drained. I worked at two different locations, one in California and one in Texas. My crew members became close friends and my managers (at all managerial levels) fostered strong bonds while maintaining a healthy working relationship.

      Cons

      I think the worst part was the rude customers. At the Texas location we were right across from a university and from that you sometimes had the rude and entitled college student or adult come in. And at the California location the store was located in a wealthy business and residential area which meant the average customers that came in had a different view of customer service. You learn to perfect your rage smile.

      Advice to Management

      Be patient with new employees. And stop hiring male back of house when you have perfectly capable women in the front of house who want to advance their skills and learn all areas of the store. I had to fight to get put on Grill for months while they continually hired fresh young guys who would quit after three days training on Grill and Prep.

    6. "Nice Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Crew Member in London, England
      Current Employee - Crew Member in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      The environment is amazing and the people is very nice,

      Cons

      The work is unbalanced. Some people work very hard and some of them no.

    7. "Crew Member"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      Pros

      Free Chipotle, nice people and a great place to work for a summer job

      Cons

      Everyone walks on egg shells about corporate policies

      Advice to Management

      A store environment should be engaging

    8. Helpful (1)

      "Backlashing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Crew Member in London, England
      Former Employee - Crew Member in London, England
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      Pros

      For Pros I can mention only free food

      Cons

      * team - as much as they want to come out friendly no one was friendly to me
      * training- I was trained by one of the crew members who was always late for morning shift and never explained me why and how things are done.
      * Break- I never was told how long will the break be. Sometimes it was 30 min sometimes 15
      * Characteristics- I started to work 2 days before my grandmother passed away which I explained to manager and yet I was blamed that I am not happy enough. It's not possible to always have characteristics. The only thing that comes out of it is fake people.

    9. "Rolling burrito makes smile."

      StarStarStarStarStar
      Former Employee - Assistant in London, England
      Former Employee - Assistant in London, England
      Recommends
      Approves of CEO

      Pros

      Really amazing experience, work and make people happy.

      Cons

      Not for people who don't like to communicate and be full of positive energy all the time.

    10. "Intense, not very fruitful but there is opportunity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Service Manager
      Former Employee - Service Manager
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Chipotle full-time (More than a year)

      Pros

      Cameraderie, opportunities for advancement

      Cons

      Hard work, low pay, strict philosophy

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