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      Cleveland Clinic

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      Related searches: Cleveland Clinic reviews | Cleveland Clinic jobs | Cleveland Clinic salaries | Cleveland Clinic benefits | Cleveland Clinic conversations
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      Appointment Center Patient Service Specialist Interview

      24 Sept 2018
      Anonymous employee
      Solon, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Cleveland Clinic (Solon, OH) in Sept 2018

      Interview

      Very thorough process. I applied online, a couple of days later I was sent a link to do an interview through HireVue, as well as a link to take a typing test. Afterwards, I was invited to do a face to face interview. The face to face interview was about 2 hours long and split up into different parts. I’m the first part, I interviewed with two young ladies- they were both very nice. Afterwards, I was taken to do another typing test, followed by another face to face with one of the floor managers. Then I sat with an employee and listened in on calls. I was offered the position a week later. My drug testing was scheduled for the following week and my official start date was set for 2 weeks after that.

      Interview questions [1]

      Question 1

      They interview using the STAR format.
      Answer question

      Other Appointment Center Patient Service Specialist interview reviews for Cleveland Clinic

      Appointment Center Patient Service Specialist Interview

      18 May 2021
      Anonymous interview candidate
      Cleveland, OH
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Cleveland Clinic (Cleveland, OH) in Apr 2021

      Interview

      Initiated with a 10-15 min phone interview with the recruiter. If that goes well you’re scheduled to do a typing assessment and then an interview with the hiring manager via MS Teams. I interviewed with two different managers in different areas. The interview went great, they were both very down to earth and professional. Unfortunately I was not offered the job. I reached out to the recruiter for feedback (since her contact info was the only info I had) just for my personal and professional growth, but I never received a response. I understand that they don’t owe me anything but it would’ve been nice to get some feedback. The whole process was okay other than no response from the recruiter.

      Interview questions [2]

      Question 1

      They ask you questions surrounding their mission statement and the qualities there in...teamwork, integrity, inclusion, empathy and innovation.
      Answer question

      Question 2

      What matters more doing things right or doing the right thing?
      1 Answer

      Appointment Center Patient Service Specialist Interview

      15 Oct 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Cleveland Clinic

      Interview

      I had a video interview via the link they sent me in an email. It was really simple and easy to navigate. You get some multiple choice questions and a couple video questions where you have a few tries to answer. A few days later I got a typing assessment and a call back a few days after that for an in person interview.

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer
      Answer question

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