I had an initial call and then three additional meetings. Very nice and casual process, They want to make sure it's a good fit for everyone. They take culture seriously which was refreshing.
Interview questions [1]
Question 1
They gave me various restaurant situations regarding unhappy guests, staff issues etc, and asked me how I would handle them.
One on one In person sit down with the general manager. Went over previous experience, but very focused on willingness to do stuff ‘the colony way.’ Great for customer-is-always-right centered business model. Focused on your connections to current employees and mutual references. Definitely looking for the right ‘look’ and attitude not experience or skills.
Interview questions [1]
Question 1
How would you handle a customer who says their order is wrong despite you knowing they didn’t order what they claim?
I applied online. The process took 1 week. I interviewed at Colony Grill (Port Chester, NY) in Sept 2021
Interview
Applied online, scheduled in-person interview. 15 min talk with Assistant GM and GM. Talked about work experience and reason for applying. Very straightforward. Received offer on the spot. Scheduled orientation and training two days after.