I applied through an employee referral. The process took 1 day. I interviewed at Convergys (Manila, Manila) in Feb 2016
Interview
Typical call center assessment . One on one. Role playing. Typing test. Technical terms. Final interview with team managers. It will take 6 hours. They will tell you the same day if you will get the job.
I applied in-person. I interviewed at Convergys (Pune)
Interview
easy, laptop hardware related problems or the can ask about windows questions in the HR round, just prepare for the basic errors of a PC. They can ask you if mouse , keyboard, Display not working what will you do in that kind of situtation.
Interview questions [1]
Question 1
What do you do if your's laptop graphic card is not working.
I applied through an employee referral. The process took 1 day. I interviewed at Convergys (Bengaluru) in Sept 2017
Interview
3 stage process involving assessment of personality traits, technical know-how and communication skills. They try to assess how well you can adjust in a pressurised environment by making you wait for a long time and telling you about the worst case scenarios. However, the interview panel was very warm and welcoming and made me feel comfortable about my technical strengths. I would love to refer my friends for this company.
Interview questions [1]
Question 1
What do you mean by IP address and how do cookies track an IP?
I applied through an employee referral. I interviewed at Convergys (Manila, Manila) in Aug 2017
Interview
Phone and initial interview were okay. But the entire recruiting process took me almost 9 hours! What a waste of time. Initially they said it may take 4 to 6 hours.
All I can say is they are super meticulous in choosing their employees.
They give a sample scenario, like a customer calling regarding his mobile internet connection. Then there is also another question for a different account that said What do know about MS Skype and sell for example a mobile phone.
