Cotswold Company Interview Questions

Updated 4 Sept 2023

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Customer Care Advisor (1)

4 Sept 2023

Customer Care Advisor Interview

Anonymous Interview Candidate in Norwich, England

Declined Offer

Positive Experience

Easy Interview

Application

I applied online. The process took 1 week. I interviewed at Cotswold Company (Norwich, England) in Aug 2023

Interview

Face to face interview with the customer care manager and a team leader in their head office in Norwich, generally easy basic interview questions ‘what makes good customer service’ ‘ can you give us an example of when you turned around an issue’ The customer care team are hidden to the side of the main head office which feels like a separate operation to the rest of the company.

Interview Questions

What is good customer service
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UX Designer and Software Engineer

Is it normal that after the pre-interview with HR, and after he mentioned I would have the first interview with manager xx, he just disappeared? I sent an email and called the office a week later but no answers from him. Is this the way KPMG recruit people? He also contacted me two months later from the day I applied.

1 Comment

Software Engineer

11h

I've been on the job market for the past 4 months, facing challenges with securing interviews. I'm contemplating enrolling in Career Elevator (www.mycareerelevator.com) to refine my interview skills. Additionally, I'm intrigued by ApplyAll.com, a tool for automating job applications. Has anyone used either program to enhance their job search? I'm eager to learn more and would greatly appreciate any advice or insights you might have! Thank you in advance for your help!

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Manager

11h

Confused. Currently working for a mid sized firm with big clients but have been offered a role through my network for a relatively small startup but a with higher designation / lead role & similar salary to my existing pay. The new role is more strategy + lead but non technical while my current role is managerial level but more technical. If in my position, would you stay in your current role or take the new one?? Happy to answer follow up questions. Thank you.

3 Comments