I applied online. The process took 3 months. I interviewed at Cox Communications (Oklahoma City, OK) in Oct 2011
Interview
It took almost three months to get a call back. After getting initial phone interview, met with three supervisors in a small room. They took turns asking questions. It was somewhat daunting, but after almost two more weeks, got a call back with a job offer.
Interview questions [1]
Question 1
Talk about a time when you dealt with someone upset and was not able to correct it.
STAR Method of Interview. You should not be off track and stick with the STAR method. Please You Tube the STAR method of interviewing and stay on that format. Some people have been eliminated by not staying within this format
I applied online. The process took 5 days. I interviewed at Cox Communications (Fort Walton Beach, FL) in Aug 2011
Interview
Filled out application online, was called to take a drug screening. After the drug screening came back and interview was scheduled and I was interviewed by 2 of the field service supervisors.
Interview questions [1]
Question 1
Describe a time when you had to deal with an angry customer, what did you do, what was the result?
