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      DISH

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      Retention Representative Interview

      3 Nov 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at DISH

      Interview

      I thought the interview was fairly easy and i got the job. I think that they probably have fairly easy interviews because they are a call center and call centers have high turnover rates

      Interview questions [1]

      Question 1

      What was a time where you went above and beyond for a customer
      Answer question

      Other Retention Representative interview reviews for DISH

      Retention Representative Interview

      28 Jul 2024
      Anonymous interview candidate
      Roseland, NJ
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at DISH (Roseland, NJ) in Jun 2024

      Interview

      I applied online. Recruiter contacted later that day. We spoke for aboutn20 minutes. Went over the pay and asked questions about past experience. Went thru some prep for in person interview. Very upbeat and helpful. I scheduled interview for 2 days later and completed work references. My mother had a heart attack, I reached out and they were kind and rescheduled me. 4 days later I interview in person. I arrive early and it must have been a bad day there. The person I talked to acted like it was a nuisance to have to interview. Very short on his responses to my questions. A tall lady looked at me strange when I arrived. I am not sure why they were so short and rude with me. Such a stark difference from the 2 I spoke with before interview. Maybe I caught them on a bad day. I reached out to recruiter 2 days later and she let me know they did not move me forward. She also did a search for me and sent some other available openings

      Interview questions [1]

      Question 1

      Asked about my sales and retention experience
      Answer question
      avatar
      DISH response
      1y
      Thank you for taking the time to review your experience with us. Candidate experience is a top priority, and we’re saddened to hear that your experience did not meet your expectations. We’re committed to placing each candidate in the best position to succeed. We will continue to improve our processes and strive for the best candidate experience.

      Retention Representative Interview

      2 May 2024
      Anonymous interview candidate
      McClintock Manor, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 4 days. I interviewed at DISH (McClintock Manor, AZ) in Apr 2024

      Interview

      The interview very detailed and informative. Ashton was a very good interviewer and seems to genuinely in his job description. I was asked to watch for an email from Dish, let'w hope so.

      Interview questions [1]

      Question 1

      After listening to a saving call, I was asked what I would be differently.
      1 Answer
      avatar
      DISH response
      2y
      Thank you for sharing your interview experience with us. We’re glad it was so detailed and informative.

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