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      Customer Service Representative Interview

      6 Oct 2017
      Anonymous interview candidate
      Chennai
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at Dell Technologies (Chennai)

      Interview

      I was a college student at that time and I decided to do any part time job to support my basic needs. I posted my profile in an online job portal. I was contacted by an outsourcing company which referred me to Customer Service Representative job at Dell Healthcare, DLF IT Park, Ramapuram, Chennai. I specifically told them that I'm a college student and I will have only HSC marksheet during interview. They said HSC is also one of the qualifications for that job and so I can attend it. Believing them I went for the interview. There were few other graduate candidates for the interview. An employee came and asked for our interview call letter. While giving the letter, I told him that I'm a college student and I only have HSC documents. He told other candidates to go to other room for telephonic interview with HR and asked me to wait. He tried to convince me to not attend the interview, by saying that I won't be able to manage time for studies, etc. But I was so adamant and assured him that I can manage it. Then he sent me to the interview room. From the look on his face, I knew that they are going to reject me anyway. Then I attended the telephonic interview and waited for the verdict. The result was mark based, 30 out of 100 is pass. First they told the result for other candidates, everyone had less than 30 score. Then they said my score was 8 (lowest of all candidates) and adviced me to improve my English. BTW I forgot to mention, I'm a Freelance Invigilator for British Council. If they wanted to reject me, they could have just told that they don't want students and I won't be offended. I was told that my English is not good, but I was the most proficient candidate.

      Interview questions [1]

      Question 1

      Tell me about yourself?
      Answer question
      avatar
      Dell Technologies response
      8y
      Sorry to hear about your experience. We wish you the best for your career.

      Other Customer Service Representative interview reviews for Dell Technologies

      Account Manager Interview

      11 Jan 2026
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Dell Technologies

      Interview

      Not bad, long. Took a month or so to go thru the process. Video interviews and mock sales call. Could be worse but be prepared. Friendly interviewers which was nice!

      Account Manager Interview

      20 Nov 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Dell Technologies (Toronto, ON)

      Interview

      The hiring process included an initial phone interview to discuss my background and experience, followed by a virtual interview that explored my skills in more depth and assessed overall role fit.

      Interview questions [1]

      Question 1

      What are your strengths and weaknesses?
      Answer question

      Account Manager Interview

      4 Sept 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Dell Technologies

      Interview

      the interview consisted of a recruiter call, two behavioral interviews and a role play. straight forward sales interview, nothing out of the ordinary of difficult. they don’t ask tech specific questions, just want to see that you can sell

      Interview questions [1]

      Question 1

      to role play a sales scenario
      Answer question