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      Dell Technologies

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      Client Technical Support Senior Associate Interview

      28 Aug 2014
      Anonymous employee
      Accepted offer
      Positive experience

      Other Client Technical Support Senior Associate interview reviews for Dell Technologies

      Senior Client Technical Support Associate Interview

      7 Dec 2017
      Anonymous employee
      Hyderābād
      Accepted offer
      Easy interview

      Application

      I interviewed at Dell Technologies

      Interview

      HR round -> Versent -> Technical Round. Technical round is also Ops round. Ops manager is a floor manager. They are very good and very friendly. They are straight forward and ask technical questions.

      Interview questions [1]

      Question 1

      Why u want to work with Dell
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Dell Technologies (Hyderābād) in Jan 2016

      Interview

      Well the interview for the premium technical support was all about the knowledge on the Hardware components of the system, basic like BIOS, Diagnostics, Networking basics (IP, DHCP.) also they did asked about the performance in the previous company and the reasons to leave the company.

      Interview questions [1]

      Question 1

      They asked me about my work experience and the reason to leave the previous company.
      1 Answer

      Client Technical Support Senior Associate Interview

      27 Sept 2014
      Anonymous employee
      Bratislava
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at Dell Technologies (Bratislava)

      Interview

      Previous email contacts, they told me they were interested in my profile and wanted more details and my CV. Appointed a phone interview, typical big company questions ("why did you leave your last job?" "present yourself") and some technical questions ("difference between hardware and software" "name some videocard brands in the market"). About 25min. total. After that, next day they appointed an on-site interview with a board of three, but HR representative was missing, so the interview was conducted by two team members. It was similar to the phone interview but 90min. long, asking about strong points, weakness, milestones in your past jobs, how did you interact with your superiors and how was the feedback, and one technical test, situational question.

      Interview questions [1]

      Question 1

      nothing special, if you've done interviews with big companies they're quite similar. Know yourself and how to react and you're done.
      Answer question
      1