I applied through an employee referral. I interviewed at Delta Air Lines in Nov 2013
Interview
I had my phone interview Nov. 5th and still have not heard anything back from that. I have friends who are f/a and are trying to find out why it's taking so long when other around me have either gotten their 'thanks but no thanks' email/letter or they received their email with the attached docs to be signed. I was told I passed the phone interview, however I'm not so sure at this point. the waiting is stressful but I'm told "no news is good news" at this point. This will be my 3rd time trying ..I am currently a DL employee. I am still waiting.... :(
Interview questions [1]
Question 1
Tell me about a time when you witnessed a coworker treating another coworker unfairly and how did you handle it?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.