I applied online. The process took 1 day. I interviewed at Delta Air Lines (Atlanta, GA) in Oct 2014
Interview
After the Assesment, video interview, and phone interview.... there was the face to face interview. Very silly and immature. Don't get me wrong, I loved the experience and meeting people, but the interview could've been different. They ask you 2 sets of 3 questions when you're in the one on one interview. The questions are the same, just reworded. They passed up plenty of overly qualified individuals. They way they treat you is degrading. Its like they look down on you.
This interview was disappointing, not because I wasn't chosen, but because of how it was organized.
Interview questions [1]
Question 1
Explain a time where you had to work with someone difficult and how did it effect your work?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.