I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2015
Interview
There was the Initial online application. Then after that few weeks later a phone interview, then shortly a video interview that had you answer about 6 questions. After that was the tough part, the face to face, in Atlanta. They fly you out there, and theres like 60 other people, you have group interviews, one on 3 interview and test to see how you physically would do height and such. It was very tough questions and they picked like 8 people to stay behind...the rest we all went on a bus to our flights home.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?